Kuni Collision Center

Likely to Recommend - 5.0/5.0 -

Yeah

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were excellent, Tuffy was in touch with us from beginning to end and went way beyond what was expected! The service and the repair were were exceptional!!!

Customer Service - 5.0/5.0 -

Friendly and efficient.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Holman

Repair Quality - 3.5/5.0 -

Out side for a couple of days before calling to pick up, had to have car washed before leaving. I had damage to be repaired and the work done was excellent. When there to pick the car it was described as boo-boo. I found that disrespectful and offending. At 84 years old I couldn’t believe I was hearing that type of talk ! Your company bought out Kuni which showed professionalism. I would expect that same professionalism from “Holman” .

Customer Service - 3.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Primarily to fellow BMW and Lexus owners, but I do know a few of them.

Repair Quality - 5.0/5.0 -

I am very satisfied with the condition of my vehicle after the repair.

Customer Service - 5.0/5.0 -

Teffy was very helpful throughout the process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great to work with

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 4.0/5.0 -

Depending on the cost.

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0 -

No customer service involved with this repair.

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

The repair is satisfactory, the 42 days it took to complete is hard to understand for a minor repair. I was paying out of pocket for the rental car I required which I shared with you when I dropped off my car. 42 days for rental car $1,259.04.

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Holman/Kuni was fantastic! Even though it took 3 months for our Lexus to be repaired, it was worth the wait. Thank you Jessica and the team that restored our car!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job team!

Customer Service - 5.0/5.0 -

Excellent service. I appreciate Jessica for keeping the lines of communication open throughout the process.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will recommend to everyone.

Repair Quality - 5.0/5.0 -

The work was excellent. My car looks brand new again.

Customer Service - 5.0/5.0 -

Great communication from start to finish.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jesse was wonderful to work with. She kept us informed every step of the way and served as our advocate with the insurance company. I believe she went out of her way to make sure insurance pay the maximum amount and delivered a quality product. She is great!

Customer Service - 5.0/5.0 -

Same comment about Jesse Jeter

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Kuni collision staff was very cooperative and extended courtesy to customer.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

Returned Clean