Kuni Collision Center
In operation 47 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Korean
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though it took a long time for parts they did an excellent job.
Customer Service - 5.0/5.0 -
Very good work
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Impossible to reach over the phone— always getting transferred over to the estimator who’s never on the receiving end.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Kept me informed and completed earlier than expected
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Even though I asked for the car not to be washed, I was not expecting to not have the bumper polished. The job was for the bumper to be painted, and I expected to have the entire service complete, but that was not the case.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Lexus Corporate case number 250908000164 has been assigned to this matter for reference. Kari Keefer
Repair Quality - 0.5/5.0 -
Lexus Corporate case number 250908000164 has been assigned to this matter for reference. Kari Keefer
Customer Service - 0.5/5.0 -
Lexus Corporate case number 250908000164 has been assigned to this matter for reference. Kari Keefer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The repair work was good and Jessie that I worked with was very responsive and easy to work with.
Repair Quality - 5.0/5.0 -
The repair work was excellent quality
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall, they did a good job and the staff was easy to work with.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will recommend it to anyone
Repair Quality - 5.0/5.0 -
Precessional crevice, my car was like new again. Thank you
Customer Service - 5.0/5.0 -
Good costumer service, they keep me informed at all times
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall the service was good, but there were some communication issues. I was told by email that if I dropped off my car in the morning, it would be ready for pickup by 8 a.m. the next day. However, I did not receive any text updates as I was told after drop-off. The next day I called around 10 a.m. and was transferred to an extension but no one answered, so I left a message asking for a call back. Unfortunately, I never received a call. When I called again around 2 p.m., I was finally told the car would be ready around 4 p.m. Because of this lack of communication, I expected to pick up my car in the morning but had to wait until the late afternoon, which made it difficult to plan my day. It was disappointing. If the communication had been clearer, my satisfaction would have been very high.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Car is not repaired to oem standards and quality or that of a new car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great knowledgeable and pleasant people
Repair Quality - 5.0/5.0 -
Great service, Great people, would highly recommend
Customer Service - 5.0/5.0 -
Great service and people
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The front desk, schedulers & support staff, ie your admin team working directly with customers were top drawer. They were knowledgeable, kind, responsible, responsive & helpful. Thanks to each & every one of them. 🙏 Also, please thank the mechanics & repair team for the time & care they spent repairing our vehicle. It looks brand new! After almost 3 months I teared up with relief to see & have it back. Thank you
Customer Service - 5.0/5.0 -
Comments already stated in the 1st question of this survey = Top Drawer Please let them know
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Dan is a great help