Kuni Collision Center
In operation 47 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Korean
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Used to not anymore
Repair Quality - 0.5/5.0 -
Worst customer service it never used to be like that
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
everything came out very good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica B. Was great to work with she made the process easier to navigate.
Customer Service - 5.0/5.0 -
Attentive and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Won Kim was very helpful in dealing with a difficult insurance company. He kept me informed of the progress.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d recommend everybody to go to Kuni!
Repair Quality - 5.0/5.0 -
Love the customer service! Everybody was amazing! This was very stressful and you guys made it so much better!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Painless, great service and turned out great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
KCC did the tear down and cleanup of our 2025 Lexus ES350; it ended up getting totaled 3 weeks after the accident.
Customer Service - 5.0/5.0 -
Tuffy Leung was the BEST!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I brought my 2024 VW Tiguan here for a door replacement following a collision. While the final repair work was excellent, the communication process was incredibly frustrating. To be clear, the 10-week turnaround was due to a parts delay from VW, which I understand was out of the shop's control. My issue lies with the communication pipeline regarding third-party insurance. For some reason, all updates had to go through one specific advisor, Won. It was surprising that in an operation this large, no one else at the front desk could provide a status update or access my file. Getting a hold of Won was a constant struggle. He was rarely at his desk, and emails would often go unanswered for days. Despite asking for weekly updates, I was frequently left in the dark. At times, it felt like my calls were being dodged; the front desk would transfer me to a desk phone that went unanswered, and promised call-backs never happened. It eventually reached a point where I had to show up in person just to get a basic status report. Won even mentioned that he was providing more frequent updates to Progressive than to me, the vehicle owner. While I am very happy with the quality of the actual repair, the customer service experience was sub-par.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I felt the turn around time of estimate could have ended communicate bettet.
Customer Service - 4.5/5.0 -
The staff especially the estimator easy to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kuni Collision Center did a great job on the repair of my Lexus. I would definitely recommend them to friends/family!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Excellent in all respects. Probably similiar results possible at lower cost elsewhere.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hello! We worked with Tuffy and he was perfect in every way possible! He is very knowledgeable, respectful, and always followed through with everything he would suggest!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work and great customer service. High quality results!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed. Jesse Jeter was so helpful and cheerful. She kept me updated throughout the month long process.
Customer Service - 5.0/5.0 -
Very impressed!