Kwaik Auto Body

4.9 (928reviews)
99%
7643 Fullerton Road,  Springfield,  VA  22153
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Auto body repair and paint shop in Springfield, VA.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • French
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (928)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better upon return. The team receives high marks for professionalism, friendliness, and genuine care for customers. A standout highlight across reviews is the proactive communication style, including video and photo updates throughout the repair process, which customers found reassuring and unique. Timeliness is frequently commended, with several customers noting early or on-schedule completions. The complimentary detailing upon vehicle return is repeatedly called out as a delightful, unexpected bonus. A few customers noted minor areas for improvement, such as upfront cost transparency and occasional follow-up repairs needed, but these were far outweighed by overwhelmingly positive experiences. Long-term loyalty and enthusiastic referrals to friends and family reflect the high level of trust customers place in this shop.
AI-Generated from reviews written in the last 12 months
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"... experience with Kwaik Auto Body. From start to finish, the team was incredibly professional and communicative. The repair quality is top-notch—my car looks brand ..." Read more
"... be more satisfied with the results on my vehicle--it looks better than it did when it was new. Kwaik is the absolute best at what they do and I ..." Read more
"... for the outstanding work you did on my vehicle. The quality of the repairs and attention to detail exceeded my expectations. It is clear that your team takes great pride in ..." Read more
"... several repairs with Kwaik and the team is amazing. They care about their clients and work hard to make everything perfect. The staff is compassionate and their attention to ..." Read more
"... repair shops and was not satisfied with the results; it was only at Kwaik Auto Body that I found the quality I was seeking. Thank you." Read more
"They did an excellent job and completed the work on time. The vehicle looks great, and the communication was outstanding—they kept ..." Read more
"... professional company that clearly cares about quality. They finished the work on time, and the results are perfect. 1010!" Read more
"You guys got everything done on time to help me avoid having to get a rental car and the paint job looks fantastic. Thank you ..." Read more
"They said 3 days and it took 4"
"... start to finish. Kwaik Management runs a tight ship—communication is proactive frequent phoneemail updates, and the technical work is flawless. They took the ..." Read more
"Simply the best! They kept me updated every step of the way, so I never had to wonder about the status of my ..." Read more
"Communication, work quality, and price were all top tier. I felt so looped in on every step along the process. I couldnt be happier to have worked with everyone ..." Read more
"Best car service Ive experienced! The communication, videos during the process, attention to details and time efficiency was top notch."
"... completed the work on time. The vehicle looks great, and the communication was outstanding—they kept me updated throughout the entire process. I highly recommend them for any ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are awesome! Super quick turn around and a wonderful job on my car. The woman at the front desk (I forgot to get her name) was just my favorite. What a great person. So kind and friendly and a great smile. I will definitely recommend you our come back to you if need be. Thank you so much.

My Experience

Thank you! The car looks amazing and almost like new, even though it’s 9 years old.

Likely to Recommend

Repair Quality

Far exceeded expectations! You made a 9 year old car look new again at a very reasonable cost.

Customer Service

Parisa continuously kept us up to date with the progress of the vehicle and was very professional, conscientious, and polite.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Most definitely I’ve used Kwaik multiple times in the past (Porsche and Cadillac).

Repair Quality

Excellent service (Parisa) seamless process from start to finish!

Customer Service

Parisa was awesome kept me informed at every stage!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff is very professional from the receptionist to the adjusters to the mechanics that fix the vehicles. They also do a FANTASTIC job!!!!

Likely to Recommend

Repair Quality

Staff was professional and friendly. The work done was fantastic!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the 2nd time I’ve used Kwaik for a repair job. Excellent communication. Both times Parisa has handled the customer service. Parisa is outstanding at her job.

My Experience

Work was done quickly and the craftsmanship was topnotch. It was an unexpected bonus to get the truck back cleaned inside and out. I would highly recommend this body shop to others.

Likely to Recommend

Repair Quality

Well done professionally excellent job 5 star

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car drives great! Repairs look great. Whole process was seamless. The team took care of everything with insurance + explained everything to me very clearly. They provided detailed upates with pictures and were always so pleasant and friendly to speak with.

Likely to Recommend

A friend recommend to quake and I would definitely refer any friend of mine to them. Also, after all the good work they did for me.

Repair Quality

Great work quick turnaround reasonably priced

Customer Service

Quick turnaround reasonably priced great work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Parisa was pleasure to deal with always fair in pricing and delivery my truck within a couple days of dropping off, definitely will use again. KN

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work. Been coming here for work on my 1986 911 since 2019 and always great work.

Likely to Recommend

Repair Quality

I have had several paint work ups on my 1986 Porsche 911 since 2019. Always great work. Wouldn't take it anywhere else.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely recommend

Repair Quality

Did a great job I highly recommend it

Customer Service

Very satisfied the did Awesome job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great repair and great communication! Highly recommend for any body work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very responsive and friendly staff. They did great work and even washed our car before returning it. I highly recommend KWAIK

Customer Service

Very responsive and timely.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Kwaik has and will always have my highest recommendations for their services?

Repair Quality

As always, Kwaik auto body has consistently provided outstanding services. They are trustworthy, professional, and quality oriented. They are leaders in auto body services.

Customer Service

Customer satisfaction is their guiding goal!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Will always recommend

Repair Quality

They are the best in the area. I have had work done on three cars and have always come away satisfied. They always go out of their way to make sure the client is happy.

Customer Service

Exceptional Customer Service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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