Gerber Collision & Glass - Springfield/Fullerton

4.8 (443reviews)

97%

(703) 455-2200

7640 Fullerton Rd, Springfield, VA 22153

97%

See Photos

7640 Fullerton Rd
Springfield, VA 22153

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Take photos and get an online estimate

Online Estimate

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About Gerber Collision & Glass - Springfield/Fullerton

See Photos

7640 Fullerton Rd
Springfield, VA 22153

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Springfield / Fullerton Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Genesis

Hyundai

Infiniti

Kia

Nissan

Call

Website

Reviews (443)

Sort By:
Newest
Rating

373 Customers Rated

5 Stars

75.6% Complete

(335)
4 Stars

6.3% Complete

(28)
3 Stars

0.9% Complete

(4)
2 Stars

0.2% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

1.1% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the professional and friendly staff, with numerous reviews noting that vehicles were returned looking brand new. The regular text and phone updates throughout the repair process were especially appreciated, keeping customers well-informed at every stage. Several customers noted repairs were completed ahead of schedule. A small number of customers mentioned areas for improvement, including occasional parts delays, isolated quality control issues such as clearcoat imperfections and panel alignment, and infrequent communication gaps - all noted directly by customers in their feedback.

Select to learn more

Communication

"We were notified almost daily of where our car was in the process. This communication was great."

"I appreciate the staff for always communicating with me regarding the repairs on my car. The staff was very personable, respectful, and professional ..." Read more

"Convenient and the texts about the repairs progress were great. I knew what to expect and was very well informed about the repairs and ..." Read more

"Car was done but I was not contacted. Text messages were inaccurate."

"I received regular, honest updates throughout the repair process, including information about parts orders, any delays, ..." Read more

Communication

Communication

"We were notified almost daily of where our car was in the process. This communication was great."

"I appreciate the staff for always communicating with me regarding the repairs on my car. The staff was very personable, respectful, and professional ..." Read more

"Convenient and the texts about the repairs progress were great. I knew what to expect and was very well informed about the repairs and ..." Read more

"Car was done but I was not contacted. Text messages were inaccurate."

"I received regular, honest updates throughout the repair process, including information about parts orders, any delays, ..." Read more

Mercedes (Honda owner) reviewed 9/21/26

Thank you so much! My car repair was complete in a timely manner, and my car looks great and is driving safely again. Very appreciative of your team for your communication and updates throughout the process and your work!

Gergana (BMW owner) reviewed 9/21/26

Satisfied with the friendly and professional team and the work completed on my vehicle. The team managed to meet my schedule and complete all repairs and QC checks ahead of the estimated time for completion. Thank you.

Xuan (Toyota owner) reviewed 9/21/26

Wanda (Lexus owner) reviewed 9/21/26

Helen (Toyota owner) reviewed 9/21/26

Thank you so much… my car look like new again.

Malachi (Kia owner) reviewed 9/21/26

Great service

Hinda (Volkswagen owner) reviewed 9/21/26

Kate did an amazing job! She kept me informed and updated me on every step. Thank you!

Ariel (Toyota owner) reviewed 9/19/26

The day I went in everyone was so nice and very helpful. Got my car back a few days later looking brand new.

Wade (Toyota owner) reviewed 9/18/26

Christopher (Hyundai owner) reviewed 9/17/26

Kate was amazing at communicating and keeping me informed on the status of my repair. Everything about the experience felt extremely professional.

Cate was awesome

Jeffrey (Chevrolet owner) reviewed 9/17/26

Kurt (BMW owner) reviewed 9/17/26

Eva (Nissan owner) reviewed 9/17/26

Berber collision service took good care of my car and I will give their card to other people that I know that need their card repaired. Thank you so much.You have a great day

Carolyn (Honda owner) reviewed 9/16/26

Just a few spots were not buffed out completely but was painted and glossed over. There was an offer to being the vehicle back to correct it.

Everyone in the process was fantastic and offered amazing customer service!

Demeke (Honda owner) reviewed 9/14/26

Walter (Volkswagen owner) reviewed 9/14/26

Car took 15 days was told 8-9 days But ok Droped of enterprise rental at Gerbers make certain all is well with them Thank you W

Omolara (Nissan owner) reviewed 9/14/26

The repair was excellently done. And customer relations and support is very good.

A good workshop to use in time of needs.

Good job!

The customer relations is very good

Mauricio (Nissan owner) reviewed 9/14/26

Kate and Raquel were so nice and helpful throughout! I was kept up to date with the progress of my car.

Tigist (Mazda owner) reviewed 9/11/26

The engine light is back on

James (Subaru owner) reviewed 9/11/26

Kate was fantastic to work with. She kept in touch and let me know what was going on every step of the way.

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Springfield/Fullerton

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Springfield/Fullerton

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (443)

373 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0