L-M Body Shop, Inc.
L-M Body Shop, Inc. is located in Totem Lake, next to Kirkland, and has been reliably serving customers since 1986. Our shop is known for its expertise, honesty and stellar service. L-M is a small auto body shop using the latest repair and estimating technologies, so you get your car back looking better than when you brought it in. We work with all major insurance carriers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Superb work…vehicle looks better than before the accident. Lorri is a treasure: professional, knowledgeable, and competent as well as being a lovely person.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
explempary work, pleasant to deal with, took care of dealing with insurance.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop did a beautiful job on my car. Excellent communication. I like working with an independent shop.
Customer Service - 5.0/5.0 -
Excellent communication
Returned Clean
My Experience - 5.0/5.0 -
Lauri and team do a great, honest and service oriented job.
My Experience - 5.0/5.0 -
Thank you, Lorri, for the excellent repair of our Audi. You had trouble getting the new grill, but persevered, even though the price was higher. You then gave us every discount you could. It is very much appreciated. David and Elinor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
L-M exceeded my expectations. My 2025 Toyota Land Cruiser looks as good as new. L-M honored their initial estimates even though the work required parts (fender trims) not included in the original estimate.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely... I already have!
Repair Quality - 5.0/5.0 -
The work was completed on time, very well done, and by folks who value service, skill and customer support.
Customer Service - 5.0/5.0 -
They extended themselves to deliver ahead of the deadline we set.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly front desk. Very reasonable price. Very good job done fixing. Even washed the car inside and outside after the job is done. Will definitely recommend to friends. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a good job. The problem was fixed.
Customer Service - 4.0/5.0 -
Would have been a 10 but I had to call to find out if my car was ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with Laurie and her team. Great communication and service. Reasonable prices.
Customer Service - 4.0/5.0 -
Customer service was great.
Returned Clean
My Experience - 5.0/5.0 -
L&M has provided expeditious and quality service and I recommend them for your auto repair issues.
Likely to Recommend - 5.0/5.0 -
I highly recommend L&M to anyone who has been seeking professional and timely service.
Repair Quality - 5.0/5.0 -
I recommend L&M when your vehicle needs repair. Their work is professional and performed expediently, always on time and with a smile.
Customer Service - 5.0/5.0 -
You are always greeted with courtesy and a professional attitude.
Likely to Recommend - 5.0/5.0 -
Very satisfied with the experience.
Repair Quality - 5.0/5.0 -
Work was evaluated and options presented. Work was performed and vehicle completed as promised. Price for work performed was fair.
Customer Service - 5.0/5.0 -
Laurie was primary POC. She is courteous, knowledgeable and professional.
Returned Clean
My Experience - 5.0/5.0 -
You did a great job so far. I really appreciate your service and perfect communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You are the best. Very helpful and precise!
Customer Service - 5.0/5.0 -
Lorri is very responsive and helpful
Likely to Recommend - 5.0/5.0 -
I already passed along phone and location to others.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It was a little longer than I expected. They are BUSY.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used them multiple times over the years and have always been happy with the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
My rationg would be higher, but I would be telling anyone I recommended about the failure of the shop to followup on a regular basis.
Repair Quality - 4.0/5.0 -
I've been using L-M for over 20 years. They are my "go-to" shop.
Customer Service - 4.0/5.0 -
Lorri is a hoot and definiteky knows her business!!