Labadie Auto Company

4.3 (1,596reviews)
85%
711 S Euclid Ave,  Bay City,  MI  48706

At Labadie Buick GMC, we take great pride in making the car buying experience as stress-free and upfront as possible for you. With more than 70 years of business in the great state of Michigan, our family owned and operated dealership is about more than making a sale. We're about forging relationships that will last a lifetime. Visit our Buick GMC dealership in Bay City, Michigan to take part in an enjoyable and modern car-buying experience. In addition to providing our customers with top-notch sales and service, we're also dedicated to helping others. We're proud supporters of local businesses and organizations including the Bay Area Women's Center and the American Cancer Society through events such as Power of the Purse, Making Strides Against Breast Cancer and Relay for Life. To experience award winning service, or if you just want to stop by and say hello, visit us at our dealership at 711 S. Euclid Ave Bay City, Michigan.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 8:00 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 3:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,596)

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Repair Quality

The job was done faster than I ever expected and the car came back in great condition.

Customer Service

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Repair Quality

I bought my vehicle from there so when I hit a deer I thought that was a trusting place I could go. I got the estimate and wanted to proceed with the repairs. They ordered the parts and I never heard back from them. After a few weeks I called and they said they had my parts in and scheduled me for the repair. The repair happened Monday March 8th and because they had to paint they needed to keep it over night but would be ready Tuesday morning. Which was no big deal.. however I called Tuesday afternoon to make sure I was getting it back because I hadn’t heard anything and joe from the body parts area said that the paint got scratched when putting it on and they would need extra time to repair it and also had missing piece they need to reattach the bumper cover. So I had to last minute scramble to get my kids from school and to school the following day. Wednesday I had several appts I had to squeeze into my only day off I get a week and I spent my entire day driving around because I needed something I left in my car for one of my appts and if I had known the day before that they we’re keeping my car for 3 days I would of had time to go get it. Bottom line is communication was horrible and it caused A LOT of unnecessary problems. I had to call and get updates. No one called me until the final day when it was ready at 2pm. It would have been nice for someone to offer an oil change or something as compensation for all the mess ups and unnecessary running around.

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I have not yet been able to see the repairs

Customer Service

Cory very helpful

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Repair Quality

Just had my daughters car repaired, did a beautiful job, the people in the body shop were easy to get along with and professional, Ron and his staff take good care of their customers

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Returned Clean

My Experience

I was treated very well and the work was well done.

Likely to Recommend

Repair Quality

Great work.

Customer Service

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Especially Joe

Repair Quality

Thank you labadie's but I really want to thank Joe he always take care of me always satisfied again thank you Joe

Customer Service

Won't go no where else for service thank you

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Repair Quality

Excellent workmanship.

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John was excellent to work with in coordinating a loner vehicle for me while my truck was being repaired. John also called me to give me updates on how the repairs were moving along.

Customer Service

Likely to Recommend

but with a heads up on who to avoid there

Repair Quality

This needs to be a 2 part for this case. Very pleased with Cory Strong. Felt like I got accused, honest answers. That part was 10. However, part involved Adam. Do not feel he us honest. At all. Gt a call from him, my truck battery was bad. Big red flag as it was new last Dec. Lot going on so I did ok it replaced. But kept my battery. Took it to mechanic here. Put it on a tester. Looks fine. I am letting it sit & to retest. So pending. In the dealership. Saw oil changes were about $49 & $69. He charged $140. For an oil change. Also speaks rapidly and monotone on phone. I asked him to be more clear which he completely disregarded.

Customer Service

10 for part & 0 for part

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Simply the BEST

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I was very happy with the service I received. They went above and beyond. Thank you.

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My truck looks amazing.. they did awesome on my repairs

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Repair Quality

Paint did not match up well with original paint.

Customer Service

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Repair Quality

Issues with the hood with the gap between fender and hood. Specks in the paint.

Customer Service

Returned Clean