LaMettry's Collision - Richfield
In operation 50 years, 46 years at this location.
LaMettry’s Collision delivers world-class auto body repair across 15 Twin Cities locations, combining advanced technology, expert craftsmanship, and a customer-first experience. Our team follows industry-leading repair standards supported by certifications in technical training, refinishing, mechanical systems, and customer care. We’re also one of the nation’s most extensively manufacturer-certified collision repair providers, trusted by top luxury, performance, and electric vehicle brands. Our OEM certifications include Alfa Romeo, Audi, Corvette/GM, Mopar/FCA, Ford and Ford F-150, Honda, Acura, Hyundai, Infiniti, Jaguar, Land Rover, Kia, Lexus, Lucid, Mazda, Mercedes-Benz, Nissan, Porsche, Rivian, Subaru, Toyota, Tesla, Volkswagen, and Volvo. From minor dents to structural repairs and advanced EV or ADAS work, LaMettry’s restores your vehicle the right way—using genuine parts, approved procedures, and technicians committed to doing the job correctly every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greg Wood was great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not with my experience, no. I pre-paid for pre-ordered parts in an effort to reduce the time my car spent in the shop. The shop was difficult around that issue and did not return my insurer’s calls. Despite that effort, my car was in the shop 16 days and the repair has deficiencies on the driver’s side door despite costuming nearly $6,000.
Repair Quality - 2.0/5.0 -
The paint match is good but I have significant problems with my driver’s side door. The handle is hard to open and an interior plastic lining piece is completely loose and not properly assembled back into the door which causes issues each time I open the door. A constant reminder that the repair is flawed and will get worse over time. The repair took three times longer than I expected at 16 days and this was despite staff’s efforts to prioritize it. I cannot recommend this business.
Customer Service - 3.0/5.0 -
I dealt with friendly people and they expressed their efforts to prioritize my repair which I appreciated. But when I pointed out the issue with the driver’s side door I was told the handle needed to be broken in and there wasn’t anything that could be done.
Likely to Recommend - 0.5/5.0 -
My car looked like new when I picked it up. Great work, everyone!
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Greg Wood was friendly and very helpful. He explained all the work that would be done on my car and why.
My Experience - 5.0/5.0 -
Greg and entire staff, as usual, were outstanding! Thank you!
Likely to Recommend - 5.0/5.0 -
Great experience for anyone!
Repair Quality - 5.0/5.0 -
Great experience and workmanship!
Customer Service - 5.0/5.0 -
Outstanding accross thr board.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My only complaint was the need to recalibrate forward facing sensors from a minor passenger side door tap. Not a collision, minor dent.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
One of the parts was not put on. Had to go back a second time to get it placed on
Customer Service - 4.5/5.0 -
Excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
My only hesitation would be that, according to State Farm, this particular location was not in their preferred network which may have contributed to the repair time.
Repair Quality - 4.5/5.0 -
Everyone I dealt with was pleasant and helpful and made the whole process very easy. And I appreciated the way I was kept informed of what was going on at every step along the way. The only reason I chose "9" rather than "10" is that I was w/o my car for a couple of weeks and wish that timeframe could have been shorter.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the service. Greg was especially helpful in regards to the delay due to Cadillac sending the wrong part.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The price was very high, and I was a bit unsure as to why
Repair Quality - 3.0/5.0 -
The paint on the hood of my car did not match the other replaced sections. All other repairs and interaction were great.
Customer Service - 4.0/5.0 -
I appreciate the staff, kind and explained details for any questions I had. Wish I could have asked questions during the initial estimate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is beautiful! I as treated very well. I was not at fault and LaMettry’s worked through unique and specific issues with the other driver’s insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this bodyshop to any of my friends and family.
Repair Quality - 5.0/5.0 -
The quality of service at Lamettrys is the greatest. Their technician Todd goes above and beyond to ensure the repairs are done right and with expertise.
Customer Service - 5.0/5.0 -
Customer service at Lamettrys was wonderful, everyone there is very friendly and customer orientated.