Larry H. Miller Collision Center Boise

4.8 (4,251reviews)
97%
222 Auto Drive,  Boise,  ID  83709
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In operation 47 years.

Larry H Miller Collision has been a staple in the Treasure Valley since 1993. We offer onsite rental vehicle options and work with All Insurance Companies. Larry H Miller provides Collision and Paint work on all Makes and Models, we offer a lifetime warranty on our workmanship. We are your one stop shop of choice. Our goal is to provide a high quality repair in a timely basis and get your vehicle back to Pre-Accident condition. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
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Reviews (4,251)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for delivering outstanding service across multiple dimensions. The quality of repairs was frequently highlighted, with many noting their vehicles looked brand new upon return. Timeliness was a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. Communication was widely appreciated, with text updates, phone calls, and proactive progress notifications earning high marks. The seamless coordination with insurance companies and on-site rental car services added to the positive experience. A few customers noted areas for improvement directly from their feedback, including instances of incomplete repairs, limited proactive communication during delays, and occasional quality inconsistencies. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Beyond impressed with the repair work. They cleaned and detailed the car. It looked amazing!"
"Poor job done and half attempt to correct it. Still poor quality work."
"Expert repair work, completed ahead of schedule. I was kept regularly informed of the progress of the repairs ..." Read more
"Very satisfied with the people I worked with. All estimates were accurate and the repairs were done to complete satisfaction."
"I am completely satisfied with the communication I received from the team, the care in the work they completed as well as the ..." Read more
"I was told two weeks for turn around time. I was called less than two days later stating the job was conpleted. Thrilled with that time frame, but given the initial ..." Read more
"... informed of the progress throughout the entire process. Work was completed ahead of original schedule. I was completely satisfied, and it was a pleasure to do business with ..." Read more
"It was delayed a week, but I was notified the day before it was supposed to be ready. I had to scramble some to extend ..." Read more
"... entire process! They even got my done early! It was originally scheduled to be completed on November 5th but they had it completed by the end of the day October 31st! ..." Read more
"All repairs were done satisfactorily and quicker than expected."
"Fantastic communications at every stage! We were totally impressed with the organization and frequency of the updates! ..." Read more
"Great communication throughout the process and explained in detail any delays that came up with completion on work. ..." Read more
"The only updates I received were when I called"
"... from setting appointment, to arrival & drop off, communication along the path of repair progress, and review at pick up was an exemplary customer service & satisfaction ..." Read more
"Completely understand the delay, would simply have preferred better communication"

My Experience

Paint work is excellent

Likely to Recommend

Repair Quality

Customer Service

The latch for the bed cover was broken and just laying in the bed. Nothing was said about it.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and timely repair.

Likely to Recommend

They were very professional

Repair Quality

My car looks great! Good as new. And they had it finished before their estimated time

Customer Service

They were easy to get ahold of and called me back within five minutes of leaving a message

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I wasn't able to make it over when the car was ready late Friday afternoon when I was told it was ready, so I appreciate LHMC accommodating me and allowing to pick it up on Monday. So as long as I'm not charged for the extra days for the rental car, them we're all good. The body shop appeared to do a great job on the car, and it was great working with Cole, my technician. The folks at Enterprise Rentals were also very friendly and helpful, and the rental car worked just fine for me.

Likely to Recommend

Repair Quality

Customer Service

I thought I already did this survey last week, but I'll do it one more time so you don't keep sending this to me. The team, including Cole, did a great job. My car has been running fine in the week since I've had it back. The next time someone who isn't paying attention while driving hits me, I will probably be back.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good

Repair Quality

I was happy

Customer Service

Good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Larry Miller Collision exceeded our expectations in service and pricing. We went to the Dennis Dillon dealership for collision quotes and service, but they didn't even return our calls after we got a quote and were ready to get the job done. Oh well, they're lost and our gain, finding an exceptional shop to perform our collision work. Other smaller shops fell way short on service and seemed not to understand what it took to fix our car. Larry Miller knocked it out of the park. We will always go there first now, even for small, minor work. Thank You, Dean Jennings

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and Tony was cool, what I really enjoyed was that my car was washed inside and out. It’s was great to get my car back fast and clean

My Experience

I love my Ram. Larry Miller did a great job repairing my Ram. Have Scotty call about leasing a new Ram.

My Experience

When I dropped my car off for repair, I first spoke with Amanda at the front desk. She then completed my paperwork & Cole Gagnon was the person assigned to my repair and he was great. Cole kept me updated every step of the way during the repair process, helping me to know exactly when repairs would be completed & I would have my car returned. Everyone I came in contact with was great & very helpful. Repairs look fantastic and I couldnt be happier with LM Collision repair!

Likely to Recommend

Hopefully I will not need to have a return visit in the future, but will GLADLY recommend LHMiller Collision to my friends who find they need auto collision repair.

Repair Quality

I had damage to my lower liftgate after backing into the bumper of a truck in our neighborhood. The repairs are PERFECT and my car looks like new.

Customer Service

I am absolutely thrilled over the wonderful service and repair I received from Larry H Miller Collision! From initial check-in with Amanda when I dropped my car off for the initial "summary" of damage, being assigned to Cole Gagnon as my LM Contact while they had my car, all the daily updates letting me know where my car was in the repair process and finally letting me know when my car was ready to Pickup after repairs were completed. LM Honda made the process a worry-free and "no worries" experience! Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Having to coordinate with Three different travelers agents in order to get the repair work done is absolutely ridiculous. I do like that they have the room but I shouldn't have to be the one to have him contact the two that you already have assigned to me

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Repairs look good and everyone was very nice and helpful

Likely to Recommend

Repair Quality

Everything went well they got it done when they said they would and the work looks great

Customer Service

They was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They made sure I was involved in knowing all that was happening.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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