Lawrence Hall Chevrolet Inc.

4.6 (962reviews)
88%
200 N Clack,  Abilene,  TX  79603

In operation 37 years.

Our collision center is known for its expertise, honesty, and stellar service. Here at Lawrence Hall Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Big Country and surrounding areas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car

Reviews (962)

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The repair looks good but it just took so long.

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Quality of the repair seems to be good.

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Customer service was good but getting it repaired in a reasonable time was not.

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I have used other shops in town that were prompt and reliable. This was a bad experience I feel I may have to come back for something else that I haven’t noticed.

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Repair was done nicely however I waited two months to receive my vehicle, only having to return two days later because my vehicle was not put back together. The inside of my vehicle was full of overspray dust which it takes time and money to clean up the mess.

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Customer service needs much improvement the gentleman that was my go to quit and I believe I was left in limbo. Staff kept saying that they were waiting on parts ,that led up to 2 months when I inquired about my vehicle every week I was told I wasn’t the only one waiting and there’s vehicles that has been there longer, as before Monty the customer consultant said at the beginning it would only be a couple of weeks .

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Never again will I darken their door

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Poor communication

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I never received a phone about my vehicle, I always had to call and get a response. They receptionist was rude everytime I had to interact with her. I would expect a formal process but there wasnt, as in we expect when your vehicle will be completed. Also as I was driving home the glove box broke open so i had to get fixed. I believe they did a good job on the repairs that were needed. I didnt receive any hidden fees or repairs that were not expected. I also think the cleaning was good.

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Monty, our service rep at Lawrence Hall, was freaking amazing and took most of the hassle of dealing with Liberty Mutual/SafeCo out of our hair. He fought for us and made sure we were kept appraised of what was going on every step of the way!