Len Stoler Collision Center

5.0 (342reviews)
100%
11275 Reisterstown Rd,  Owings Mills,  MD  21117

Len Stoler Collision Center is a full service Collision Center we are Lexus ,Ford Nissan,Huyndai and Chrysler Jeep Certified Repair Center and work on all makes and models of vehicles. Our Repair Tech are I-CAR trained. We all so except most insurance companys estimates.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Certified

Reviews (342)

My Experience

It took entirely too long-two months!

My Experience

While the Collision Shop n Sarah was wonderful in accommodating me the car had to go to the ford body shop for two recalls and oil change. The fluids ( window cleaner) were not topped off n doors would not lock. Would only llock with the key. Which mean they were in the unlocked position while driving. Brought back and they were helpful in proving a rental and correcting the repairs. Car returned that day. The next day the car would not start. Both departments blame the other. Will purchase a battery and have another Ford dealer put in but i will never come back to the Service department at Lenster !

My Experience

My Experience

Yes, Sarah was very nice and the work seems to be well done.

My Experience

My Experience

It was the worst experience I ever had with Len Stoler,will not be going back. I can be reached at 410-294-9145

My Experience

Len Stolaaaaah, fi life !

My Experience

Looks good, car returned in time frame promised And, very clean

My Experience

I received a text confirming that my car was picked up--which would have been great, except that I had NOT done so. When I called to clarify, the collision center staff couldn't find my car. Some hours (and aggravation) later, it was found to be in the Service Department. This was legitimate since the car apparently was showing a trouble light on the dashboard. However, the fact that I was wrongly informed of the status of the car, followed by the Collision Center not knowing where the car was, was unacceptable. For a couple of hours there I feared my car had been stolen off of your lot. I have no problem with the repair work done, but your communication leaves much to be desired. You're right hand doesn't know what the left hand is doing, so to speak. You have probably forever turned me off of using your collision center again.

My Experience

My Experience

A small part of my bumper looks to be not all the way snapped on completely.

My Experience

Justin was very patient with me and he waited til 6 30 due to traffic on my end. I really appreciate his time and efforts.

My Experience

Car was not thoroughly cleaned after the repairs, paint color from repair is deferent from the rest of the car and all parts were not put back.

My Experience

Justin kept me up to date about the repairs to the car he explained everything that was being done,we were very satisfied

My Experience

Thanks!Your team are serious about their work.My vehicle look as if it was never hit. Thanks,again! Keep up the Great work. Seriously!!!! Mr.Palmer ????????????????????????????????

My Experience

I have already written and mailed my concerns to Len Stoler.

My Experience

My Experience

Car was finished on time and was nicely finished. HiwecerI had to bring it in twice for an estimate because a lot of damage was missed On the first estimate. That was a bit embarrassing . I had to go back and tell the person that the first estimate was way off.

My Experience

My car was initially brought in on a Monday for repairs to the front number & grille, the hood and the rear bumper with an expectation to receive car back by Friday which was good to hear, then I got a call that car was ready much sooner which was good to hear. Then on Wednesday I was called and told the technician completely missed the rear bumper repair on the estimate which bothered me but I accepted it. Car was picked up on Thursday and it was noticed that the repair on the hood did not seem to have been buffed or whatever should have been done was not done very well because imperfections were noticed and brought to the attention of the estimator . Also, the rear bumper accessory was not on the car so we were to come back the next week to have hood smoothed out and have the bumper accessory put on. Another item that had been requested to looked at and minor repair was in the arm of the driver side door. I believe some calls were made concerning the repair of it. After returning to have the hood re-smoothed, the rear number accessory was added. Now here is my problem. The accessory that was placed on is not on smooth. It is bumpy as though the surface was not cleaned before it was placed. That area was always smooth since I purchases the car. I did not like the feel of it or the look. I have not spiked to the estimator because I looked at the rear bumper once I got home. I was expecting to hear from her by email by the end of the workday. So, since I received this text, this is a good time to speak of. this. I would like the rear bumper accessory rmivec, the area properly cleaned, smoothed down without the bumpy imperfections that now there. The estimator has my contact information. Thank you Jean Faulcon

My Experience

There seemed to be management turnover, and they had to re-do the work essentially. The last manager I dealt with tried to get things straignt, and was helpful. But overall, it was a disappointing experience as I am used to dealing with the Lexus service people, who are generally quite good.