Len Stoler Collision Center

5.0 (342reviews)
100%
11275 Reisterstown Rd,  Owings Mills,  MD  21117

Len Stoler Collision Center is a full service Collision Center we are Lexus ,Ford Nissan,Huyndai and Chrysler Jeep Certified Repair Center and work on all makes and models of vehicles. Our Repair Tech are I-CAR trained. We all so except most insurance companys estimates.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Certified

Reviews (342)

My Experience

My Experience

My Experience

Thank you again for the great service in repairing my Piñata.

My Experience

My Experience

My Experience

Thank you Shelby and the team for the excellent condition of my Elantra when it was returned to me. You did an awesome job!

My Experience

Thanks

My Experience

The repair is pretty good and I appreciate that my car was delivered to me on time. However, the front desk was not professional. When I told her that I left my work card in my car and need to get it before work, she told me my car had been moved and they closed at 5:30. Actually my car was still there and the closing time is 6pm. When I called to ask when I can pick up my car, she said that my car couldn't be picked up on the day that was promised because I dropped off on Wednesday. But actually I dropped off on Tuesday. I'm glad everything finally works out and I'm satisfied with everything else.

My Experience

Communication from Len Stoler was non-existent. Not one was I updated about the progress of my repairs. Every conversation was initiated by me. I was told the repair would take 2 weeks. After two weeks, I called to inquire about my car and was told that they had found additional damage and needed to get approval. It took another 2 weeks and numberous calls for me to get my car. Each call that I made was after I had been promised an update, which never occurred. I was not calling excessively - I only called AFTER Len Stoler had failed to call me. I actually feel that if I didn't start contacting Len Stoler, my car would still be there. Len Stoler had originally told me that I would get updates through CarWise. Except for an introductory text and one other cryptic text that appeared to be sent to the wrong person, I received nothing.

My Experience

I didn't expect the luck of professionalism from a well known Dealer not impressed

My Experience

My car was towed to the shop on 12/7 with minor damage, it took until 12/21 for completion. I am taking my vehicle to be inspected to make sure there is no further repair needed as I am not 100% confident with service received. I will say Sarah was very professional, I certainly understand a delay but 2 weeks for minor damage is unacceptable. Perhaps hiring more staff to accommodate customers would be helpful. Thank you for the opportunity to provide feedback, Shelley

My Experience

My Experience

My Experience

Letter has been sent to HQ already. After sending I see my headlights now don't look a like and there's a tag hanging from the bumper.

My Experience

My Experience

I truly appreciated the customer service experience. Staff was pleasant and courteous.

My Experience

My Experience

Customer service was excellent. Courteous friendly. My only concern is that I was not notified when the estimate was not received. I found out when I called for my vehicle. After that was cleared up it just got better. Amanda and the young lady at the front desk were awesome. All staff encountered were awesome. Wonderful service

My Experience

Amanda was awesome! I really appreciate her efforts

My Experience

I was very pleased in the repair of my work. The cleaning job could use some help. My windows were dirty and the person never touched the rear window. The repair work was great.