Len Stoler Collision Center

My Experience - 5.0/5.0 -

Great job!

My Experience - 5.0/5.0 -

I was definitely happy with the out come just would of like alittle more communication with the process at one time I thought that they were sending pictures during the process that would have been nice like the last time

My Experience - 0.0/5.0 -

The communication was not good. The interior chair cover Is wrinkled....not smooth. They did not bring the car around like they do in the service area. I thought that I was going to have another person taking care of me this time, but it was the same person as the last time. They should learn from the service area

My Experience - 5.0/5.0 -

Sarah was amazing once again I just had my car at your collision shop back in March and they did a wonderful job

My Experience - 5.0/5.0 -

Thank you for a job well done.

My Experience - 5.0/5.0 -

It took some time to get (2) parts but all went well

My Experience - 0.0/5.0 -

It appears that the Collision Center did not do a complete or thorough teardown of my vehicle to identify all damages. Because of this oversight, I was without my vehicle for over a month for repairs that were not "major" in nature.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Services were excellent ( from the front office to the back ! Ms Darla & John we’re professional & prompt. Thanks to the entire crew at the Collison Center.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Sarah kept me up to date with you he repairs. So far everything seems to have been done in an satisfactory manner!

My Experience - 5.0/5.0 -

Done on timely fashion

My Experience - 0.0/5.0 -

Total disaster!!! If I need my car repaired in the future I will find another auto body shop as I will not be returning to Len Stoler....... ever!!!!!

My Experience - 5.0/5.0 -

They did 100% satisfied work so my car is looked same as before car accident

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

The day I can to pick my car up was Friday of Memorial Day weekend and asked if they could stay until 6:00 pm once I arrived staff took my payment gave me receipt and repair statement and hurried out locked up and hopped on a shuttle after having someone pull my car out no one walked me around the car made sure it was repaired properly my back panel and bumpers on each side were hanging down with noticeable open space I left the car and the key in drop box to have them repair it once they reopened if it was so noticeable to me I know they saw it as well called and spoke with supervisor following Tuesday that assured me it would be repaired after already having the car for five weeks awaiting for it to be repaired am very dissatisfied with treatment I received and will not be using Len stoler collision again

My Experience - 5.0/5.0 -

My experience with Len Stoler was phenomenal. Sarah was prompt and informative when relaying information about the repairs and communications with my insurance company. She was extremely professional, polite, and made sure I understood every step of the process. For as stressful as post-accident repairs can be, I felt very confident and relaxed with my vehicle in her hands. Not only am I ecstatic with the repairs, but also with how clean my vehicle was coming out of the shop. Sarah ensured my vehicle was detailed inside and out, it looks like the day I drove it off the Len Stoler Hyundai lot. I would recommend this body shop again and again, especially my service writer Sarah and the individual who did the work on my car.

My Experience - 5.0/5.0 -

I think their should be more communication on the status of parts when waiting on parts. Estimate on how long it would take would have been good. Also returning calls needs to be improved.

My Experience - 0.0/5.0 -

Came three times to pick up car. Car wasn’t completed after driving 3 hour as I live in West Va.

My Experience - 5.0/5.0 -

The car looks absolutely wonderful just like nothing ever happened you can't even tell any work was done.