Len Stoler Collision Center

5.0 (342reviews)
100%
11275 Reisterstown Rd,  Owings Mills,  MD  21117

Len Stoler Collision Center is a full service Collision Center we are Lexus ,Ford Nissan,Huyndai and Chrysler Jeep Certified Repair Center and work on all makes and models of vehicles. Our Repair Tech are I-CAR trained. We all so except most insurance companys estimates.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Lexus Certified

Reviews (342)

My Experience

The text notifications were helpful

My Experience

Great customer service. Whenever I needed an update someone was always there to provide. Hopefully I’ll never have to come back (Bc I don’t want to get into another accident) but if I were to, I would choose this place again.

My Experience

The dealer failed to address and notify me of the balance I had left on my vehicle from insurance not covering it. First of all, I’m not the policy holder, my vehicle was hit by another car while it was parked. This was a hit and run. I choose LenStoler due to the pleasant experience I had in buying my vehicle, I felt they’d take care of my car. However, the experience was definitely much worse. Once I had dropped my rental, received a LYFT ride to the body shop, and then come to pick my vehicle...I am then notified of my balance I have to pay $97.44. I was never informed of this balance when I got a call that my car was ready that same day. They hid it from Me until I showed up to get my car. I’m disappointed in how they dealt with it. The dealer blaming the insurance and vice versus for the balance. I’m disappointed because I’m not at fault, I should have been informed a head of time so I can address the issue, and I felt attacked. My trust was in Len Stoler Body shop, to provide me with excellent service and repairing of my vehicle properly...however the service was NOT anywhere close to excellent. It’s worse service than a small local body shop. You all have the big name of Len Stoler at your body shop, in Reisterstown, but the people who deal with the customers need proper training to hold up your name. They need to be taught following through with the customer, providing timely updates, addressing the customers concerns and not just blaming or making excuses. What I learned is never trust Len Stoler again with my vehicle, or any of my friends/family vehicle!

My Experience

I am thoroughly impressed with your dealership and it’s various departments and staff. From Repairs to Vehicle Rentals (the girls are tops) to the Body Shop. I have used 3 dealerships prior to coming to Len Stoler - there is no comparison. Five Stars to your Team

My Experience

After 2 weeks waiting for my vehicle I was called to pick it up. I returned my rental and went to go home with my car. The car still had the same dents and paint marks that were in the pictures of the damage that was to repaired. The work was not completed to my satisfaction. The excuse was that it was “overlooked”. I had to get another rental and leave my car for another week. This added another $4200.00 to the repair! To overlook that much more damage and not repair it correctly tells me someone does not know what they are doing. I hope I don’t ever need body work done on either Lexus that I own. In any case it will never be at your body shop. Respectfully, paul

My Experience

Car looks amazing & Sarah was great

My Experience

I appreciated the updates and the repairs look great.

My Experience

My Experience

Great service. Drives like new again.

My Experience

My Experience

Have a call into John. Car looks beautiful but I got alerts of malfunctions and a couple of other things I want to discuss, so try me again after I talk with John. Thanks for the quick turnaround!

My Experience

My experience with Len Stoker was fantastic!! I loved getting the updates. The only thing I require from them would be to have wiped the FIST OUT from the inside of my car !!!

My Experience

The personal has clear the theory of customer service , but in reality they have so many years experience working in the department that they do not do a good job. Me as a customer found not 2 or 3 minor details, i found 4! Details on my truck at the time i went to pick It up. The manager try to help but she couldn’t help it, even with her involved they still were cutting corners in doing a job right. Ay the end, i found myself in a dead end since len Stoler was loosing money in time trying to get it done right, thing that they never did. In fact my truck is used and 3 years old but for me was no more than a month old. Not happy at all with Len Stoler collision center

My Experience

My car took way too long for $6,000 damage. Had to point out 3 times things that weren’t right with the same area of the car. Had to drive 30 minutes to get it correct, 3 nights in a row. Car was missing front bumper shield was not on car. If my husband did not know about cars I would never have known. The headlight was not lined up the trim was pushed in took three times to get it right when it should have been right the first time

My Experience

My Experience

My experience was soooooo professional I will recommend Len stoler Hyundai to anyone I know and I'm gonna start coming there for almost everything. Job well done

My Experience

Great job, my car looks brand new.Woohoo

My Experience

Very satisfied thank you

My Experience

Excellent customer service; customer oriented.

My Experience