Len Stoler Collision Center
Len Stoler Collision Center is a full service Collision Center we are Lexus ,Ford Nissan,Huyndai and Chrysler Jeep Certified Repair Center and work on all makes and models of vehicles. Our Repair Tech are I-CAR trained. We all so except most insurance companys estimates.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I brought my vehicle to Len Stoler Collision because I get it serviced at Len Stoler Lexus. Unfortunately, my experience was horrible and I will no longer refer anyone or bring my vehicle back to the collision center EVER. Len stoler collision had my vehicle approximately 2 weeks. During that time I received 1 phone call to let me know the status of my repair. When I finally called after not hearing anything I was told they had to order a part so it would take a few more days. When the car was ready I received a call from John Chesney who said my car is ready however the fuel door fell off during the cleaning and I would have to pay 152.00 for a new door. I instantly told him my door has never fallen off and I didn't understand why I was being charged for something they did. Now my vehicle is a 2005 and it's not in the greatest condition but anyone who has owned a Lexus know that they truly hold their value. I was then informed if I wasn't going to pay for it maybe I should put some tape on it. I immediately went to speak with the manager in person. Initially a women came out who was the assistant manager and was very defensive and immediately said your panel door was rusted and we are not fixing it. She then begins to point her finger at me and was so disrespectful I had to ask to speak to her manager. I am currently in the process of filing a formal complaint against her because under no circumstances should a customer ever be treated in the manner in which I was treated. I then ask for her manager. Wes Shaffer comes out and looks at the door he states and I quote, well the door was rusted so it was going to eventually fall off anyway. I ask them why did they even need to open the fuel door in the 1st place he stated anytime there's body work done to your vehicle and we clean it we have to clean the inside. I said ok may I see the inside. John Chesney proceeds to open/pry the fuel door open on the wrong side and couldn't get it. I asked him to stop because at this
My Experience - 5.0/5.0 -
I was so impressed with the workmanship until I had to come back to express it to the lady at the front desk. Thank you sooo much! Iâm another happy customer!
My Experience - 0.0/5.0 -
The service I received was terrible, I expected way more from your dealership. I had to call for updates that were never communicated to me. I could not plan because the initial date I was provided was not met and to make it worse no communication. When I called, they could not let me know when my car was going to be ready. This was one or the worst customer experiences I have ever had.
My Experience - 5.0/5.0 -
I appreciate the good work, prompt and convenient (text) notifications, and the great customer service by Darla!
My Experience - 5.0/5.0 -
Everyone was do polite and helpful
My Experience - 5.0/5.0 -
Sarah was professional, prompt communication and overall very helpful
My Experience - 5.0/5.0 -
My car looks so beautiful I hardly recognized it.
My Experience - 5.0/5.0 -
Sara and Nate gave 5 Star customer service. Darla was always pleasant whenever I called
My Experience - 5.0/5.0 -
Right passenger door looks jus as good as before
My Experience - 5.0/5.0 -
I like your job, thank you.
My Experience - 0.0/5.0 -
Not happy that my car was returned to me with more issues than when it was dropped off.
My Experience - 5.0/5.0 -
I was very satisfied with my experience at your shop, and with your staff. They were very professional and accommodating, and kept me in the loop along the way.
My Experience - 5.0/5.0 -
Sarah was Very competent, persistent and caring. She consistently kept me updated. Also took care of coordinating my Maintenance appt with my Lexus dealership. This was an unusual request and important since I was leaving for vacation the next day. I am grateful. I will highly recommend Lexus Collision.
My Experience - 5.0/5.0 -
Did a great job on the repairs and also cleaned my car, a nice surprise.