Len Stoler Collision Center
Len Stoler Collision Center is a full service Collision Center we are Lexus ,Ford Nissan,Huyndai and Chrysler Jeep Certified Repair Center and work on all makes and models of vehicles. Our Repair Tech are I-CAR trained. We all so except most insurance companys estimates.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very helpful answered all the questions I had and resolved all issues that I had
My Experience - 5.0/5.0 -
The text updates were a good added touch ! So was the cleaning job when the repairs were done. Good job !
My Experience - 5.0/5.0 -
The collisionteam did a terrific job on the 2017 Ford fusio.n There was a lot for them to do They did an excellent job without rushing. I was pleased when I saw the finished job they had done There is an awesome team that works at len stoler Ford.. if I could have another vehicle I would come to len stolerabsolutely!!!???????????????????? kudos to all of you.
My Experience - 5.0/5.0 -
Only issue I have is there was resin left on the hood of my car the grill of my car and the door of my car and a little ding or Nick from another door hitting my car. But the repair to the rear of my bumper was excellent and John was very patient and understanding and explaining things to me as it was unfolding to get my vehicle back to me as soon as possible. But they were the only Dissatisfying thing that I noticed. I hope this can be corrected.
My Experience - 0.0/5.0 -
After a long exhausting time for my vehicle to be repaired only to return to pick up my vehicle and found out thereâs more damage caused by another car on Len Stoler lot
My Experience - 0.0/5.0 -
I will never bring my vehicle back there again. Chip was the worse service coordinator that I ever experienced at a Lexus dealer. I should have taken my vehicle a different body shop. I received an alignment, Chip neglected to tell me the cost prior to having the service performed. My car was returned to me dirty. The driver side seatbelt was off track, my trunk basket was removed, my rugs were scattered, my passenger side visor was pulled apart. My issues may seem minor to you but they are completely unacceptable to me. I had surgery on August 14, 2018 is only reason why I didnât raise total hell. I didnât want aggravation to cause me to have a set back.
My Experience - 0.0/5.0 -
My air conditioner could not be repaired.
My Experience - 0.0/5.0 -
My car was returned to me after over 35 days and not only was it filthy, it smelled horrible. The smell was so unbearable I couldnât drive it. I contacted you and was told they were aware of the smell, yet they gave it to me anyway. Upon further inspection the carpets were saturated. I have no idea how long they were wet, what caused them to be wet and if thereâs any lasting damage. You all came and picked up the car on Monday 8-13-18, and said I had to wait to possibly get put in a vehicle until my car was finished. I had to find a ride out there to be put in a Ford Fusion when I drive a Lexus. Youâve had my car since around 11 yesterday, all day today and I have no idea whatâs going on. Thereâs no way my car shouldâve been returned in that condition. Itâs completely unacceptable and Iâm beyond dissatisfied.
My Experience - 5.0/5.0 -
Nate, Chip and Darla were wonderful, answered all of my questions and kept involved throughout.
My Experience - 5.0/5.0 -
everyone was very helpful and attentive. I had a very minor question and Sarah went out of her way to accommodate. I am very satisfied with the receptionist, Sarah B. and all the work done. It was w en cleaned for me. I am happy consumer. Owings Mills Lexus
My Experience - 5.0/5.0 -
John and Darla were absoulty wonderful and made me feel that I knew our vehicle was in good hands. Always pleasant and nice to talk to. Loved having them while I went thru the steps of having Lexus repaired.
My Experience - 5.0/5.0 -
I appreciate being kept abreast of every phase of this job. I was called, texted and/or emails about all changes regarding the repair. My car looks GREAT! Thanks for everything!
My Experience - 5.0/5.0 -
Excellent work car looks better than when it was new
My Experience - 0.0/5.0 -
I originally dropped off my vehicle on May 14, 2018. I was finally able to pick up my vehicle today, which is more than 2 months from when I dropped it off. The excessive amount of time was not due to the extent of the damage and difficulty of the repair, but rather the complete lack of oversight and poor repair practices. Over these past 2 months I was repeatedly informed that all vehicle repairs were complete, only to find the vehicle was still in a state of significant disrepair. Simple issues, which could have been identified and handled via a simple test drive, inspections, and proper documentation. Unfortunately I experienced disappointment with each repeat visit and no one was willing to take responsibility for my vehicle or my wasted time. This included every individual starting from the receptionist, to the service rep, to the technicians, and especially management. I felt ignored and belittled. My time effectively was worth little to nothing for them. And 5 attempts to retrieve a vehicle, several times for the same safety issue, was not of any significance to them. I came to this shop because it was recommended to me by Len Stoller Lexus. I can say with great confidence that, if this is what I can expect for customer service, I will not be returning to any dealerships or service centers associated with the Len Stoller name. This was by far the worst customer service experience I have ever had to endure.