Liberty Automotive

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

awesome job

Customer Service - 5.0/5.0 -

they did great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have worked with Liberty auto now a couple of times and I continue to be very pleased with their service

Customer Service - 5.0/5.0 -

Excellent customer service

My Experience - 5.0/5.0 -

Great repair and cleaning

My Experience - 5.0/5.0 -

Thank you to Melissa Palumbo. She was excellent in walking me through the process and staying in touch to answer my questions. The workmanship of your repair personnel was well done. I appreciate the care that was taken to ensure the communication between us was exceptional. Thank you.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff is all friendly and even helped me coordinate the car rental.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great communication

Likely to Recommend - 5.0/5.0 -

Work was done great

Repair Quality - 5.0/5.0 -

Work completed on time and looks as if it never happened.

Customer Service - 5.0/5.0 -

Always kept me up to date.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very smooth, on time , all was described perfectly.

Customer Service - 5.0/5.0 -

All good.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I give your Staff , Specially Melissa and Franco a credit of 11 out of 10 …

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff is excellent; Especially Melissa!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and excellent repair

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.5/5.0 -

From the time I dropped the car off to the time I picked it up I got zero calls with status or updates. I had to call every time

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was kept up to date with my repairs and it was done before the date expected to be completed.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

SARAH HUNSBERGER: Both sides of the silver strip on the bumper are sticking out fairly far, it doesn’t seem like they should be sticking out this far. I can’t add pictures, but I took one of each side. Wanted to confirm.

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Both sides of silver part on bumper are sticking out on ends still. Not sure if I can include pictures later, but I took two. Want to make sure it’s secured.

Customer Service - 4.5/5.0 -

My last name still has not been corrected to Hunsberger, even after several mentions to various people. I requested it be corrected last year too.

My Experience - 5.0/5.0 -

Melissa made the whole experience very easy and we felt that we were well taken care of. The car looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service