Liberty Collision Center - Middletown Cr#2

4.9 (1,553reviews)
97%
3363 Cincinnati Dayton Rd,  Middletown,  OH  45044
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In operation 60 years.

With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,553)

Customers say
Overall Customer Satisfaction
Customers consistently praise Liberty Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, particularly the text update system that kept customers informed at every stage. Timeliness is frequently highlighted, with numerous customers receiving their vehicles ahead of schedule. Interior and exterior cleaning upon vehicle return is a recurring pleasant surprise. A small number of customers noted areas for improvement, including inconsistent communication responsiveness, occasional delays beyond initial estimates, and isolated concerns about incomplete repairs or unexpected pricing changes.
AI-Generated from reviews written in the last 12 months
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"Superb work. Indistinguishable from factory new. Kept me updated and returned my truck literally washed ..." Read more
"... service! Excellent care given to keep me updated! Excellent finished product! My vehicle came back beautiful!!" Read more
"... professional, lastly, my car looked amazing! The repair and paint job-impeccable! The cleaning of the interior and exterior-phenomenal. ..." Read more
"The staff were extremely friendly and helpful. The work was flawless. My truck looks as good as the day I drove it off the showroom floor."
"The repair appears to be 100% accurate to restore to new."
"Yes actually earlier than projected. Original day was the 22nd and got it back 5 or 6 days earlier than that"
"Estimated 2 to 4 weeks. Did it in 1."
"... having to call to check the status of my vehicle and it took twice the amount of time than they told me" Read more
"... do the repair and having to replace the part. Also took 3.5 weeks instead of the original 2 week timeline. May have been out of their control." Read more
"... Understand the issue with availability of parts, but 4 weeks seems like a long time from my perspective for the small amount of damage to the vehicle. Still ..." Read more
"I was texted the entire time I knew where my car was every day and what was happening to it. Thats amazing ..." Read more
"... likely longer . ...and i just couldn't do that. , they Kept me updated pretty much daily each step . Returned it washed clean and shining. As far as ..." Read more
"No comments needed, fantastic service, communication and speedy repairs"
"... days after I dropped it off, but prior to me calling there was no communication about when it would be ready." Read more
"Very poor communication and I was the one having to call to check the status of my vehicle and it took twice ..." Read more

My Experience

I am very pleased with the way everything was handled from drop off to pickup. Continued communication was very much appreciated. When I picked up my car I couldn't believe how it felt, drove and even smelled like it was fresh off a dealer's showroom.

My Experience

You guys did great job will recommend you to other people thank you so much

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was excellent. Truck looks great. Work was done fast.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thumbs up!

Likely to Recommend

Absolutely!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was awesome! The paint match was great and when I picked up my car, I noticed they had washed it and cleaned out the inside. A completely unexpected surprise! I will recommend Liberty Collision to everyone I come in contact with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with how nice everyone was that I had contact with. I felt like they really kept me updated throughout the whole repair process with text messaging updates. When I picked up the car and checked the body work, it looked amazing! You couldnt even tell that there had been damage from the accident! I was also very pleased that they went above and beyond making sure the car was vacuumed and wiped down on the inside, and even smelled nice when I came and picked it up. I would highly recommend Liberty Collision to anyone who needs body work and repair. Thanks again!

Likely to Recommend

I've already been spreading the word!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything looked great. Everyone was friendly and helpful. Very satisfied with my car repair. Definitely will recommend

Likely to Recommend

Definitely will recommend

Repair Quality

They did a wonderful job on my vehicle. I would highly recommend to go there

Customer Service

Very helpful and friendly staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was great and the work was done quickly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service was excellent, and the employees are super friendly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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