Liberty Collision Center - Franklin Cr#3
In operation 60 years.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work
Customer Service - 5.0/5.0 -
Very nice and accommodating. They gave me a ride home when I dropped my car off so I didn’t have to take an uber. They are very easy to work with great experience overall
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've actually recommended someone to them already but unfortunately their car just doesn't meet the criteria of which L.C works under. But if anyone else was in the same predicament, I would send them to this shop.
Repair Quality - 5.0/5.0 -
Everyone was very helpful in not only fixing my car but in helping me find the best suitable pieces in my price range, and did the work that had to be done in a timely manner.
Customer Service - 5.0/5.0 -
The customer service was fantastic. I got to talk to Lenny and Tom, they were very patient and very honest. I appreciate them taking time to explain what was needed for the car to actually be put back together.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Rear fender and rear door not aligned very well.
Customer Service - 2.5/5.0 -
There was a two-week delay from the time of the estimate to the time they said they could start the work. Then they promised to have the work done two weeks from when I dropped it off; it ended up closer to four weeks, and I had to call them several times to get a revised estimated completion date.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
My concerns were not addressed. The color on my fender does not match the rest of my car.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It would be a pleasure to recommend Liberty to a friend or family member. Would not hesitate to do so.
Repair Quality - 5.0/5.0 -
They did an extremely good job on the repairs and went above and beyond keeping us informed with updates.
Customer Service - 5.0/5.0 -
Excellent!!!!!! Communication from day one!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff stayed late on a Friday night to get my car finished and back to me!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and updated me the whole way. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful. Finished job in good time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant experience working with your company under very aggravating circumstances. Very pleased how everything came out.
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great body shop!
Repair Quality - 5.0/5.0 -
You all took so much care with my baby. Thank you he looks just like he should!
Customer Service - 5.0/5.0 -
Amazing! You understood my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Bumper doesnt line up well with side panels.
Customer Service - 4.5/5.0 -
Great with setting me up with the rental car. Not very good at communicating updates on my car. I would need to call to get an update
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great!!! Couldn’t tell what happened.
Customer Service - 5.0/5.0 -
Kept in the loop!!!