Liberty Collision Center - West Chester Cr#50
In operation 23 years, 11 years at this location.
With nine locations in Cincinnati and Dayton, Liberty Collision Center has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Ohio with convenient locations in Centerville, Cincinnati, Franklin, Hamilton, Middletown, and West Chester. At Liberty Collision Center, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Our date to get the car back kept getting pushed back each week even though we were told the same thing each week. It didn’t make sense. We went to pick up the car on Saturday and it won’t even start. We thought maybe the lights were left on and battery was dead, so we tried to jump it and it still won’t start. So after waiting this long, we still can’t get the car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
This repair has gone well. At the same time, another car of ours had to be brought back because the automatic doors are not working after the repair. They have allegedly found new damage they missed the first time. We have NOT been getting ANY updates on the status of this work.
Repair Quality - 4.5/5.0 -
Looks good so far
Customer Service - 4.5/5.0 -
The warning light was not re-set, so I had a warning for exhaust and did not know whether that was real. I had to bring the car back when I saw this. After it was re-set, the part taken out of the dashboard to re-set the indicator was not put back in place.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Call backs
Returned Clean
My Experience - 5.0/5.0 -
Fast friendly service. Easy to work with. Quality repair on car. Looks like new.
Likely to Recommend - 5.0/5.0 -
They were easy to work with
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All repairs were explained well. Car was repaired quickly
Returned Clean
My Experience - 0.0/5.0 -
Front desk employee was disorganized and could not find the paperwork for my vehicle that was scheduled to be worked on for almost a month. Received inaccurate text messages stating my car would not be ready until 12/17/21 then I reca phone call on 12/10/21 stating my vehicle was ready 7 days earlier while the text messages continued to say my car was still be worked on and would be done on 12/17/21. The cabin area of my vehicle has a VERY strong paint smell starting from the day I picked it up from your body shop and still to this day so bad that it gives me headaches when I’m in my vehicle. I’ve had my vehicles repaired for body work several times but this is the first time I have ever had a paint smell inside the interior my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cleaned and polished in addition to repair. Staff very nice, will come here in the future.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work. the car looks brand new
Likely to Recommend - 2.5/5.0 -
The jury is still out.
Repair Quality - 2.5/5.0 -
So far I have not heard from Liberty Collision after calling and leaving a message.
Customer Service - 3.5/5.0 -
The estimator was filling in for someone absent and really didn't have much information for me, but he was personable.
Returned Clean
My Experience - 5.0/5.0 -
The only issue was one of my license plate lights was not working.