Lima Chevy Cadillac Lima Auto Mall
Lima Auto Mall Body Shop is a fully licensed and credited body shop for both General Motors and Honda vehicles. We will perform work on all other makes and models as well, with free estimates being done Monday through Friday 8am to 4 pm. We are also a direct repair facility and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice. My car looks great. They even cleaned and polished it. Very pleased.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kind and professional. Excellent workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
this is the second time I brought my car to the Lima Auto Mall - Body Shop. Just like last time, they were very kind and professional. And their work is exceptional. I am totally satisfied. I only wish they would improve their status portal.
Customer Service - 4.5/5.0 -
My only very minor issue is the customer status portal.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very professional and truck was done on time as promised, work was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast friendly and quality of work. They went above and beyond to help my daughter get her car fixed.
Customer Service - 5.0/5.0 -
Fast friendly and quality of work. They went above and beyond to help my daughter get her car fixed.
Returned Clean
My Experience - 0.0/5.0 -
The only complaint I have is your repair status portal was almost always out of date. It would send notifications that were not helpful. Otherwise the repair was great. The staff was very good too. If the portal worked better, it would improve your customer communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This odd the third survey I’ve been asked to do.
Customer Service - 4.5/5.0 -
Considerate and professional
Returned Clean
My Experience - 5.0/5.0 -
Looks great, you did an excellent job. Thanks again
Likely to Recommend - 4.0/5.0 -
I am overall pretty satisfied with my experience. Everyone was very friendly and helpful. The only thing I could say could improve would just be the communication. I don't feel I should've had to call to check on the status/estimated date of completion after having the car there for 3 weeks already. But other than that they did great and I would feel comfortable recommending them to someone.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Horn does not working and my tires are not okay.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be back if need to be. Thank you Lima Cadillac for your extra service . And getting my vehicle back in shape.
Repair Quality - 5.0/5.0 -
Great service. Their communication with the insurance company and rentals company aligned. I wasn't without a car. It wasn't a bad experience. I'd recommend.
Customer Service - 4.5/5.0 -
Customer service polite and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Said my vehicle was ready for pickup. Upon pickup my bed liner was not complete and my badges and stickers were not on. When I asked about both issues both answers were I forgot that it had a bed liner and I forgot about the stickers because we took it to get washed. I had already returned the rental so I have to setup and be without a vehicle for the Bed liner appointment
Customer Service - 4.0/5.0 -
Very nice gentleman frank at the counter