Lithia Anchorage Auto Body
In operation 80 years, 21 years at this location.
AUTOMOTIVE BODY AND PAINT
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Even though my jobs were small. Your operation fit then in timely and did a great job.
My Experience - 0.0/5.0 -
When I picked up my Jeep I noticed my odometer continuously blinks and the guy who my husband spoke to said that none of the repairs would have caused it. So I looked it up online and this is what I found. Based on the repair estimate in your photo, yes—one item stands out as a likely cause if your odometer started blinking after the repair. The most likely culprit is: * Remove/Replace Blind Spot Radar * Add for Blind Spot Sensor * Pre-repair and Post-repair scans * OEM Diagnostic Support On a 2021 Jeep Renegade, a continuously blinking odometer usually means that one or more electronic modules on the vehicle’s CAN network are not communicating correctly or have not been properly configured (proxy aligned). This is common after replacing electronic components like: * Blind spot radar modules * Body control modules * Radio/Uconnect units * Instrument cluster * Other networked control modules So he told me I need to bring my car to a dealership. I should not have to bring my car to a dealership if the problem came from your repairs. I am unhappy with the outcome.
Likely to Recommend - 1.0/5.0 -
Unfortunately, I mentioned the non-communication from 'the car shop (without mentioning Lithia) to a couple folks, and they both asked "is it Lithia?"
Repair Quality - 3.5/5.0 -
Repair was excellent. Communication was terrible. No updates. When I called, got a voice message. Hours stated for Friday on voice message are wrong.
Customer Service - 1.0/5.0 -
Communication was terrible. No updates. When I called, got a voice message. Hours stated for Friday on voice message are wrong.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience the whole way through. I will definitely recommend the shop to others. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I shouldnt have had to pay for what I didnt approve
Repair Quality - 2.5/5.0 -
Repaired bumper when I didnt approve
Customer Service - 0.5/5.0 -
Rude and barely answered phones
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the great craftsmanship and attention to detail. :-)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!
Customer Service - 5.0/5.0 -
Great Work!!
Returned Clean
Likely to Recommend - 2.5/5.0 -
I'm not going to recommend or not recommend. I will tell of my experience and let other people decide if that's the experience they want or not.
Repair Quality - 3.5/5.0 -
The workmanship was very good. It took a lot longer than expected. The main reason for the lower score is their communication was horrible! Never a call back when they said they would. Even from the District Manager when I was given his number to contact over this issue.
Customer Service - 2.0/5.0 -
People were polite but never followed up or called back when they said they would.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gave them another chance ad they improved significantly
Repair Quality - 5.0/5.0 -
My previous experience was less than satisfactory. I provided comments and this experience was much improved. Very pleased, keep on with the improvements!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My vehicle literal three months for you guys to fix and I’m not please of the fact that I am spent extra money on rental while waiting on my vehicle.
Likely to Recommend - 2.0/5.0 -
This due to the fact that you guys took 3 month to finish my car.
Repair Quality - 2.0/5.0 -
No I was not satisfied with the service..you guys took 3 months to fix my car
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Car repaired perfectly.
Customer Service - 5.0/5.0 -
Fast
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff is always professional and the repairs are completed in a timely manner.
My Experience - 5.0/5.0 -
Thank you so much for fixing my car. It is so beautiful!
Likely to Recommend - 5.0/5.0 -
I recommend
Repair Quality - 5.0/5.0 -
Excellent job, quality.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was completed in a week and the work is beautiful, I’m happy to it back. Aside from the work done, the staff at the front desk are very knowledgeable and friendly.