Lithia Anchorage Auto Body
In operation 80 years, 21 years at this location.
AUTOMOTIVE BODY AND PAINT
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was pleasantly surprised when I saw the car had been detailed.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I’m very satisfied with the work done on my car, however, I am not satisfied that one of my nice anime stickers that I purchased in Arizona got removed from the back of my car window. The damage to my car was the front bumper. There was no need to pressure wash off my sticker off the back window. They should’ve been more careful washing my car. I’ve taken it to plenty of car washes and it never came off. I have pictures to prove it. And to make matters worse, the residue on the window was left there all gunky and nasty looking. I wish they would’ve at least cleaned that off and given me a discount for my missing sticker. I got that specialty sticker at the Anime + store for 15 dollars plus taxes.
Customer Service - 4.0/5.0 -
Very nice at the front and I was updated of my car status through the app.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I always choose Lithia Auto Body. They are great to work with, always have my car repairs completed early and my car looks brand new. They even take the time to detail. Great shop.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
The car was repaired much sooner than expected.
Customer Service - 4.0/5.0 -
The staff were friendly and prompt.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased. Thanks for the good job.
Customer Service - 5.0/5.0 -
Very pleased
My Experience - 5.0/5.0 -
Even though my jobs were small. Your operation fit then in timely and did a great job.
Likely to Recommend - 5.0/5.0 -
I have already done this
Repair Quality - 5.0/5.0 -
Great job. Completed the job quickly with quality work.
Customer Service - 5.0/5.0 -
Good communication with timely updates.
Returned Clean
My Experience - 0.0/5.0 -
When I picked up my Jeep I noticed my odometer continuously blinks and the guy who my husband spoke to said that none of the repairs would have caused it. So I looked it up online and this is what I found. Based on the repair estimate in your photo, yes—one item stands out as a likely cause if your odometer started blinking after the repair. The most likely culprit is: * Remove/Replace Blind Spot Radar * Add for Blind Spot Sensor * Pre-repair and Post-repair scans * OEM Diagnostic Support On a 2021 Jeep Renegade, a continuously blinking odometer usually means that one or more electronic modules on the vehicle’s CAN network are not communicating correctly or have not been properly configured (proxy aligned). This is common after replacing electronic components like: * Blind spot radar modules * Body control modules * Radio/Uconnect units * Instrument cluster * Other networked control modules So he told me I need to bring my car to a dealership. I should not have to bring my car to a dealership if the problem came from your repairs. I am unhappy with the outcome.
Likely to Recommend - 1.0/5.0 -
Unfortunately, I mentioned the non-communication from 'the car shop (without mentioning Lithia) to a couple folks, and they both asked "is it Lithia?"
Repair Quality - 3.5/5.0 -
Repair was excellent. Communication was terrible. No updates. When I called, got a voice message. Hours stated for Friday on voice message are wrong.
Customer Service - 1.0/5.0 -
Communication was terrible. No updates. When I called, got a voice message. Hours stated for Friday on voice message are wrong.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience the whole way through. I will definitely recommend the shop to others. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I shouldnt have had to pay for what I didnt approve
Repair Quality - 2.5/5.0 -
Repaired bumper when I didnt approve
Customer Service - 0.5/5.0 -
Rude and barely answered phones
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the great craftsmanship and attention to detail. :-)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!
Customer Service - 5.0/5.0 -
Great Work!!
Returned Clean
Likely to Recommend - 2.5/5.0 -
I'm not going to recommend or not recommend. I will tell of my experience and let other people decide if that's the experience they want or not.
Repair Quality - 3.5/5.0 -
The workmanship was very good. It took a lot longer than expected. The main reason for the lower score is their communication was horrible! Never a call back when they said they would. Even from the District Manager when I was given his number to contact over this issue.
Customer Service - 2.0/5.0 -
People were polite but never followed up or called back when they said they would.