Classic Collision 5th Ave

4.9 (1,372reviews)

95%

(907) 646-5875

821 E 5th Ave, Anchorage, AK 99501

95%

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821 E 5th Ave
Anchorage, AK 99501

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About Classic Collision 5th Ave

See Photos

821 E 5th Ave
Anchorage, AK 99501

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,372)

Sort By:
Newest
Rating

1,209 Customers Rated

5 Stars

78.6% Complete

(1079)
4 Stars

5% Complete

(69)
3 Stars

1.5% Complete

(20)
2 Stars

1.2% Complete

(16)
1 Star

0.4% Complete

(5)
< 1 Star

1.5% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise Classic Collision for exceptional service quality, with many highlighting outstanding communication through regular text and phone updates that keep them informed throughout the repair process. The shop receives high marks for professional, friendly staff who go above and beyond to ensure customer satisfaction. Many customers appreciate the timely completion of repairs, often finishing ahead of schedule, and the thorough cleaning of vehicles upon pickup. The quality of workmanship is frequently described as making cars look brand new again. While most experiences are overwhelmingly positive, some customers noted occasional communication gaps, longer-than-expected repair times due to parts availability, and minor issues with vehicle cleanliness or missing components that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"... vehicle, inside and out. The attention to detail and quality of work exceeded my expectations. Im beyond satisfied with the results and so grateful ..." Read more

"Awesome! Great work on replacing my Tacomas bumper. I also really appreciated their staffs customer ..." Read more

"... my car back together. Very satisfied of the job! Looks brand new again! Friendly environment, great people to deal with." Read more

"Im really impressed by their work! My car looks new again. Even though I cant see the repairs that they had to do because of the location ..." Read more

"... communicate properly. As for the repair work itself, Id give it a 2 out of 10. The paint looks decent at first glance, but the area over the weld line ..." Read more

"They got it done faster than I expected."

"My car was ready to pick up almost a week before their predicted date."

"It was actually done before schedule."

"A week earlier!"

"... communicated with me the whole time. Nice and friendly and was done sooner than expected." Read more

"Fantastic service. Absolutely top notch communication."

"Everyone at the facility was amazing and customer service is unmatched. Have been coming here for years. It was first recommended by our insurance ..." Read more

"Love the text messages I always got telling me progress on my car - when vehicle took longer than ..." Read more

"Went above and beyond with communication!"

"The staff was friendly and professional. The communication about what was going on with my truck was the best experience I have ever encountered."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicle, inside and out. The attention to detail and quality of work exceeded my expectations. Im beyond satisfied with the results and so grateful ..." Read more

"Awesome! Great work on replacing my Tacomas bumper. I also really appreciated their staffs customer ..." Read more

"... my car back together. Very satisfied of the job! Looks brand new again! Friendly environment, great people to deal with." Read more

"Im really impressed by their work! My car looks new again. Even though I cant see the repairs that they had to do because of the location ..." Read more

"... communicate properly. As for the repair work itself, Id give it a 2 out of 10. The paint looks decent at first glance, but the area over the weld line ..." Read more

"They got it done faster than I expected."

"My car was ready to pick up almost a week before their predicted date."

"It was actually done before schedule."

"A week earlier!"

"... communicated with me the whole time. Nice and friendly and was done sooner than expected." Read more

"Fantastic service. Absolutely top notch communication."

"Everyone at the facility was amazing and customer service is unmatched. Have been coming here for years. It was first recommended by our insurance ..." Read more

"Love the text messages I always got telling me progress on my car - when vehicle took longer than ..." Read more

"Went above and beyond with communication!"

"The staff was friendly and professional. The communication about what was going on with my truck was the best experience I have ever encountered."

Brayden (Ford owner) reviewed 8/4/26

My Ford Flex looks good as new, as if there was no accident.

Abigail (Kia owner) reviewed 8/3/26

Fast with great service

Brunilda (Toyota owner) reviewed 8/3/26

Im very satisfied with the car repair.

Great customer service

Joshua (Toyota owner) reviewed 8/3/26

The entire team kept me informed of the process quickly responding to any concerns or questions, and the car looks brand new

Awesome service great communication and car looks like new

Geri (Ford owner) reviewed 8/3/26

I was completely satisfied, the car looked clean and beautiful paint job. Looks brand new and smells brand new. Thank you classic collision.

I’m very satisfied with the work done, I left there feeling more confident in a job well done. Thank you classic collision.

I was kept updated every step of the way, that really lessened anxiety and was happy to hear updated, thank you!

Allison (Dodge owner) reviewed 7/31/26

Kandy (Infiniti owner) reviewed 7/30/26

Easte (Toyota owner) reviewed 7/30/26

Jody (Subaru owner) reviewed 7/30/26

Ashley (Volkswagen owner) reviewed 7/27/26

It was an easy and stress free drop off and pick up and all the team members were great !

David (Ford owner) reviewed 7/27/26

Like new repair. Finished when promised. Great to be updated on progress along the way.

Perfect job!

Great staff to work with

Elizabeth (Jeep owner) reviewed 7/24/26

They were GREAT!!!

You did a really Nice Job & my Jeep looks GREAT!! I’m Very Pleased. Thank You for fixing my Car. & working with my Insurance Company. That can’t be easy.

The Team assigned to my Vehicle, was wonderful. They kept me up to date & informed, Every step of the way ‘& I was grateful for that.

Matt (Honda owner) reviewed 7/23/26

They always keep me informed about the progress of the repair. The car was clean and beautiful when I picked it up.

Everyone was helpful, pleasant and courteous.

Brian (Nissan owner) reviewed 7/23/26

I’ll go elsewhere.

Repair was good, but it way too long. Car was in the shop for one month for a scratch fix on the bumper.

No communication. Whenever I called for an update, I was told I’d get a phone call back on the same day, but never received a call until car was ready.

Trudy (Toyota owner) reviewed 7/22/26

My car runs much better now. Thanks to your team for a job well done

Sydney (Ford owner) reviewed 7/22/26

I’m very happy you were able to repair my Maverick! I really didn’t want to go buy a new vehicle! Thank you!! 😃

Gladys (Lincoln owner) reviewed 7/14/26

Yes I will.

They kept me updated with my car. They spoke to me very nice.

They customer service was very professional and nice.

Kayla (Ford owner) reviewed 7/8/26

Kaiya (Mazda owner) reviewed 7/6/26

Jenny (Nissan owner) reviewed 7/6/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Classic Collision 5th Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision 5th Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,372)

1,209 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean