Classic Collision 5th Ave

4.8 (1,372reviews)
95%
821 E 5th Ave,  Anchorage,  AK  99501

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Chrysler, Dodge, Ram, Jeep, Fiat, Kia, Nissan, Hyundai, and Ford; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,372)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a top strength, with frequent text and phone updates keeping customers informed and reducing anxiety throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Staff friendliness and professionalism are widely appreciated. A few customers noted areas for improvement directly in their feedback, including occasional communication gaps, delays in repair completion, and isolated concerns about repair accuracy and vehicle cleanliness upon return.
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"... impressed with the professionalism demonstrated and the quality of the product provided by this company. My vehicle was returned to me in what can only be ..." Read more
"On a scale of 1 to 10 I give them a 20! Everyone is so helpful and knowledgeable."
"WOW! Theyre wonderful; not only did they do an outstanding job but they cleaned my rig. Their customer service is awesome too."
"... of 10. The paint looks decent at first glance, but the area over the weld line looks awful, and the paint has already started peeling just two days after getting ..." Read more
"They did a very beautiful job and perfectly! My car looks brand new. Communication was 100%! I loved that they ..." Read more
"No communication. Whenever I called for an update, I was told Id get a phone call back on the same day, but never received ..." Read more
"... all of you took with my car. Most of all, though, the messages I received were wonderful! Ive never had that kind of updates before! With everything you ..." Read more
"... in good hands. The communication was outstanding, I received daily updates, which gave me so much peace of mind and made everything feel seamless and stress-free. ..." Read more
"Updates were helpful and communication was clear. Car looks brand new inside and out! Super easy experience"
"The actual workrepair on my vehicle was +8 The communication between the shopcustomer was a +1"

My Experience

My Ford Flex looks good as new, as if there was no accident.

My Experience

Fast with great service

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Repair Quality

Customer Service

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Repair Quality

Im very satisfied with the car repair.

Customer Service

Great customer service

Returned Clean

My Experience

The entire team kept me informed of the process quickly responding to any concerns or questions, and the car looks brand new

Likely to Recommend

Repair Quality

Awesome service great communication and car looks like new

Customer Service

My Experience

I was completely satisfied, the car looked clean and beautiful paint job. Looks brand new and smells brand new. Thank you classic collision.

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Repair Quality

I’m very satisfied with the work done, I left there feeling more confident in a job well done. Thank you classic collision.

Customer Service

I was kept updated every step of the way, that really lessened anxiety and was happy to hear updated, thank you!

Returned Clean

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Customer Service

My Experience

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Customer Service

Returned Clean

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Returned Clean

My Experience

It was an easy and stress free drop off and pick up and all the team members were great !

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Customer Service

Returned Clean

My Experience

Like new repair. Finished when promised. Great to be updated on progress along the way.

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Repair Quality

Perfect job!

Customer Service

Great staff to work with

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They were GREAT!!!

Repair Quality

You did a really Nice Job & my Jeep looks GREAT!! I’m Very Pleased. Thank You for fixing my Car. & working with my Insurance Company. That can’t be easy.

Customer Service

The Team assigned to my Vehicle, was wonderful. They kept me up to date & informed, Every step of the way ‘& I was grateful for that.

Returned Clean

Likely to Recommend

Repair Quality

They always keep me informed about the progress of the repair. The car was clean and beautiful when I picked it up.

Customer Service

Everyone was helpful, pleasant and courteous.

Returned Clean

Likely to Recommend

I’ll go elsewhere.

Repair Quality

Repair was good, but it way too long. Car was in the shop for one month for a scratch fix on the bumper.

Customer Service

No communication. Whenever I called for an update, I was told I’d get a phone call back on the same day, but never received a call until car was ready.

My Experience

My car runs much better now. Thanks to your team for a job well done

My Experience

I’m very happy you were able to repair my Maverick! I really didn’t want to go buy a new vehicle! Thank you!! 😃

Likely to Recommend

Yes I will.

Repair Quality

They kept me updated with my car. They spoke to me very nice.

Customer Service

They customer service was very professional and nice.

Returned Clean

My Experience

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Customer Service

Returned Clean

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Returned Clean