Classic Collision Midtown Anchorage

4.6 (2,149reviews)
93%
1730 E Dowling Rd,  Anchorage,  AK  99507
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Honda, Acura, Ford, Tesla, Nissan, Kia, Subaru and GM; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Lucid
Nissan
Ram
Subaru
Call
Email

Reviews (2,149)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the professional and friendly staff who provide outstanding customer care. The shop excels in communication, regularly updating customers via text messages and phone calls throughout the repair process, keeping them well-informed at every step. Timeliness is a major strength, with numerous customers reporting their vehicles were completed ahead of schedule, often days or weeks earlier than expected. The quality of repairs receives high marks, with customers noting their vehicles look brand new after service. Additional touches like thorough cleaning, detailing, and even filling gas tanks demonstrate the shops commitment to going above and beyond customer expectations.
AI-Generated from reviews written in the last 12 months
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"From the day, I entered the front door until my last interaction at Classic Collision, I received top notch customer ..." Read more
"The repair on my vehicle was completed before the expected time. The paint is a perfect match and the installation ..." Read more
"100% satisfied with repairs to my car. Classic Collision did a great job. Its back to its like new condition. ..." Read more
"It looks like brand new car! I was so amazed with the quality of the work!"
"... helped this process run so smoothly and seamlessly. The work done was exquisite, professional and very high quality workmanship. Would I recommend-dam right. Will I ..." Read more
"I was shocked that the repair was completed in under three hours. Ive never had a car repair completed so quickly. ..." Read more
"Very efficient. I was pleasantly surprised when informed that my was ready for pickup before the due date."
"In fact my jeep got done 8 days earlier than expected date of completion. I had to turn in my rental on 22nd ..." Read more
"Actually, my car was completed a day earlier"
"It was done a week early!"
"Fantastic communication"
"Excellent job keeping me informed about progress. Very professionally run shop. Would highly recommend."
"I was very impressed with the regular updates."
"Excellent communication during repairs"
"I liked how I kept abreast of what was happening with my vehicle. I received both text messages and personal ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication and service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

-First experience with Front desk included repeated comments to staff and to several customers regarding front desk attendant's headaches . Attendant went to nearby office to complain customers in line were asking questions. Customers waiting at feont desk were able to hear. - communication regarding payment: I called the day prior to pick up of vehicle to ask about payment policy and was still unpleasantly surprised I was not informed checks were not accepted. -Day of pick up: Imposing 3 flame candle fragrance at front desk. Candle is placed right on lower counter where customers must approach to iteract with attendant sitting. Fumes and scent rise directly to standing customer's face. -Nurin was always professional, knowledgeable, informative, friendly and communicated effectively; she answered all my questions. Thank you, Nurin. -Vehicle was returned clean. -Paint job appears seamless.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Satisfied...good service. Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication, greeted with respect and support.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your work

Likely to Recommend

Repair Quality

Excellent

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The front desk person was amazing! Helpful, friendly and great to work with. The repairs were done quickly and my car looks great! Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were curtiouse helped me get my bike out of my truck to ride while they did repaires. The notifide me ready for pick in about an houre

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It is stunning. Very nicely done

Customer Service

Very easy to work with Clear instructions and delivered quickly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good communication and my car was finished early. It looks almost brand new again. Thank you so very much!!

Likely to Recommend

Quality work and communication.

Repair Quality

Great communication of progress and my car was finished 7 days early. Looks like new againšŸ¤—

Customer Service

Very helpful and patient.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication with repairs and its completion. Courteous service service at the front desk and from the estimator, Nurin.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was very attentive and helpful, service was fast and my Jeep looks beautiful inside + out. :) Thank you so much!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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