Classic Collision Sullivan Arena
In operation 43 years, 5 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went beyond what I was expecting. The car was washed outside & cleaned the inside. It was fine 2 days before it was suspose to be done 😊
Customer Service - 5.0/5.0 -
They were real nice in the office
Returned Clean
My Experience - 5.0/5.0 -
It looks great, and so far everything is working the way it is supposed to. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We need to make one small adjustment on the front bummer. Other than that, it was a great experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for fixing my car, you made it look brand new. Im so satisfied with the work you did on my Spark.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received updates throughout the repair process. Great customer service as well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast turn around time friendly staff will recommend shop to friends, and if need services again, will be back
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Communication was great
Returned Clean
My Experience - 5.0/5.0 -
When I first dropped off my car, I was getting weekly updates and then I stopped getting any notifications, the repairs took longer then was quoted at first, but I understand. Waiting for other companies you guys work with, but the updates would have been much appreciated.
Likely to Recommend - 5.0/5.0 -
I would use you guys again, just keep people informed about what’s happening with their cars
Repair Quality - 5.0/5.0 -
The repair looks great. You can’t tell where the car was damaged.
Customer Service - 4.5/5.0 -
At first when I dropped the car off I was getting update text messages and then I didn’t get anything and when I called the person said they didn’t even know where my car was. It also wasn’t done on the date promised
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
The repair seems to be clean and functional with all tue components identified being repaired and cleaned up to look as though the collision never happened.
Customer Service - 1.5/5.0 -
During the lead-up to getting the work scheduled, the employees were communicative and accommodating to scheduling the repair work, and promoted the early key drop. The repair encountered one unforeseen delay about two days after repairs started, and the team let me know. The real issue began when it came to the scheduled pickup day. I had heard nothing from them beyond “your car is in progress” updates and called about 10 minutes before my scheduled/estimated pickup time. The employee who answered the phone apologized and let me know a part arrived broken and the work would be delayed another three days. When asked why I was not informed prior to the pickup time, she apologized and said there were several of the same model of vehicle in and there was some confusion. The next scheduled completion day arrived and I was trying to call to make sure it would actually be done, and nobody was answering the phones for the 6 hours prior to the scheduled pickup time, and no way to leave a voicemail. Luckily, at 4pm, they finally called to confirm the work was complete, but that only left me about 45 minutes to get there before they closed for the weekend.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job. No issues so far with our new liftgate
Customer Service - 5.0/5.0 -
Lots of texting communication is good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank-You, very much for your service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Perfect experience from the estimate appt. Thru the process of repair, to the estimated date it would be done was on point. Very happy customer.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guy’s very much! I think the work That was done on my truck was very good! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You got a 10, we like it!