Lithia Anchorage Auto Body

4.0 (1,166reviews)
79%
4904 Old Seward Hwy,  Anchorage,  AK  99503

In operation 80 years, 21 years at this location.

AUTOMOTIVE BODY AND PAINT

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (1,166)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would not at all

Repair Quality

No quality control, no pride in there work.

Customer Service

Had it for a day and had to go back

Returned Clean

My Experience

I had a few items that needed to be addressed after picking up my truck. Lithia did a wonderful job contacting me and scheduling the additional repairs in an extremely timely manner. Super impressed!

Likely to Recommend

Repair Quality

Overall body work is excellent, however my front and rear parking sensors still do not work (installed in the bumpers and should have been operational following repair work). Also, my drivers side front window falls when I slam the drivers door.

Customer Service

My Experience

Very friendly and delivered quality work on time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional & the customer service was outstanding.

Customer Service

They stayed in touch and responded quickly if I had any other quick about my vehicle.

Likely to Recommend

Repair Quality

It wasn?t a ten because I got charged for a license plate holder and it is not on my bumper

Customer Service

Returned Clean

Likely to Recommend

Busy shop, told 400 rigs a month go thru. Not sure if the shop needs more people. Quality control seemed to suffer on this one.

Repair Quality

Had to go to the shop 4 times before it was done right. The manager was out of town for most of it. When he did get back in town he met us at the shop and went over the vehicle with us. Our insurance had left a message with him and i think that and the fact that the vehicle had been in multiple times got it done. Parts were not lining up right. The final product looks good but took way too long and too much head ache to get there.

Customer Service

Had to explain and show multiple times that parts were not aligned. The people we talked to were friendly and courteous but seemed like they weren't really "listening" at times.

Likely to Recommend

Repair Quality

Very quick for over the holidays making an inconvenience less so

Customer Service

Returned Clean

My Experience

Everything went smoothly and the customer service was impeccable!

Likely to Recommend

Repair Quality

Customer Service

Everyone was extremely polite, helpful, and provided excellent customer service.

Likely to Recommend

Repair Quality

Fabulous job from beginning to end! The estimate was thorough and accurate. The work was completed earlier than expected and they even detailed the interior of my car. Well done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service, my car was ready ahead of schedule.

My Experience

Great Job

Likely to Recommend

I think Lydia is the only Hyundai dealer in the state.

Repair Quality

Customer Service

Likely to Recommend

Thank you!

Repair Quality

Excellent customer service!

Customer Service

Great job!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service