Lithia Anchorage Auto Body
In operation 80 years, 21 years at this location.
AUTOMOTIVE BODY AND PAINT
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team made sure I got to hertz when hertz demonstrated very poor service. Your staff was ALWAYS helpful and professional. So appreciated! Great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not send text updates waited for over an hour for a vehicle to be ready
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually excellent customer service and excellent body work
Returned Clean
My Experience - 5.0/5.0 -
The fact that you kept in touch with us Regularly was a plus and answered our questions as well. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
The day after my husband picked up my car I?ve noticed I?m missing both of my weather rubber mats for the back passengers. He called twice and nobody called us back and it?s been a week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Have been told by a co-worker he was advised not to take his car there for repairs after a collision.
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0 -
We haven't had time to really inspect the repairs, but they were very frustrating to deal with. Their policy of only working from a picture of the car's exterior damage is ridiculous! Several times we tried explaining we knew there was more damage under the hood (steam was pouring out from under the hood) they refused to even let us open the hood at their shop. This resulted in delays while they waited to order additional parts, twice. They customer service reps did not return phone calls or answer emails.
Returned Clean
My Experience - 0.0/5.0 -
A 9 day fix turned into 6 weeks. I understand that additional damage was found and it takes time to get parts from the lower 48 up here, so there were many things that were out of anyoneâs hands. However, what I do not understand is why my rear view mirror was removed as there was absolutely no need as far as I can understand and then it was not replaced. I am now driving around without a rear view mirror and fear that it will be another week or two before that is taken care of.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My ready one day ahead of schedule.