Lithia Anchorage Auto Body
In operation 80 years, 21 years at this location.
AUTOMOTIVE BODY AND PAINT
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Tagalog
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent services. Thank you
My Experience - 5.0/5.0 -
Great customer service and job well done. Thanks.
Likely to Recommend - 5.0/5.0 -
Ashley was amazing. Great customer care.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seemed to take longer than first estimated. But, personnel were always courteous and delays in times of completion seemed beyond their control.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
was in shop for over 3 months.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All I can say is great job everyone. I will return if I ever need work done again. 5 star rating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The repair appears to have been performed with good quality and returned vehicle to pre-crash condition. Communication throughout process was lacking.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Communication as to status was inconsistent. Updates on status came at our initiative - rarely from Lithia staff.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for making my truck new again!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was satisfactory, even though it took long. Thanks for your service.
Customer Service - 4.0/5.0 -
Satisfactory
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Very disappointed.
Repair Quality - 2.5/5.0 -
I am pretty disappointed, the door lines are not matched up, there is a gap. The steering feels very heavy after the repair, and the wheel arch does not appear the same as the other, this might be the door, gapping which is creating this effect.
Customer Service - 3.0/5.0 -
They did mention the lifetime warranty for the time of owning the car, and I intend to reach out to have this issue fixed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
They were helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My vehicle was returned to me with a broken windshield and a battery that won’t hold a charge.
Customer Service - 1.5/5.0 -
I was very disappointed with much of the communication from the office staff and how my car was handled here. My vehicle was “missing” on your lot for at least 5 months with no work being completed during this time and was apparently only found when someone was doing an end of year audit of the lot. There was no apology offered and no one willing to take responsibility for such a massive mistake. It took a total of 7 months for my car to finally be returned to me. Once I received the car, I noticed my windshield was cracked clear across the bottom (which is now being replaced) and my battery would require jumping every time I’d need to start it because the battery won’t hold a charge after sitting unused in the cold all winter long. When I asked for a new battery, due to to the damage caused to it while in your care, I was told you would only be willing to keep my car on a charger to “see if it helps” while my windshield is being replaced. Any battery that sits in the cold of winter for 7 months is going to suffer irreparable damage. I want my battery replaced with a new one. The ONLY reason I wouldn’t rate this experience a “0” is due to my recent interactions with Sean, who followed up with my windshield replacement. He’s been the only person who’s been communicative and acted like he cared at all about my experience with your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good and clean thank you
Customer Service - 5.0/5.0 -
Good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
There is overspray on the windows and trim and a burn mark by the buffer near the gas cap. It surprises me that it passed a QC inspection at completion. I expected better from a dealer.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is always professional and my car is always ready in a timely manner
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was fantastic! They kept me up to date, everything was quick and the estimated times were spot on. They even cleaned the inside of my car and washed the outside.