Lititz Collision

4.9 (580reviews)

98%

(717) 627-3603

1313 Furnace Hills Pike, Lititz, PA 17543

98%

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1313 Furnace Hills Pike
Lititz, PA 17543

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About Lititz Collision

See Photos

1313 Furnace Hills Pike
Lititz, PA 17543

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 50 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Lititz Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Lancaster County.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (580)

Sort By:
Newest
Rating

472 Customers Rated

5 Stars

68.3% Complete

(396)
4 Stars

9% Complete

(52)
3 Stars

2.1% Complete

(12)
2 Stars

0.9% Complete

(5)
1 Star

0.3% Complete

(2)
< 1 Star

0.9% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently commended for being professional, friendly, and courteous. Communication was a strong highlight, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness was generally well-received, with several repairs completed ahead of schedule. A few customers noted minor delays due to parts availability or timeline pushbacks, and occasional quality touch-up needs were mentioned. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... days later. Nine days later I picked up my truck and it looked like it was new. All of the employees were professional, very nice and willing to answer any questions. I ..." Read more

"They took great care of me and made my Volvo look like nothing ever happened. They went above and beyond to make sure I was happy. ..." Read more

"I was extremely satisfied with the quality of my repairs. Lititz Collision kept me informed throughout the ..." Read more

"... the newly painted places have some orange peel. But overall very good color match and blending." Read more

"... details for my return of rental, ins and most of all did all the work for my two claims professionally . I had no worry the job would be done correctly. ..." Read more

"... Communication was excellent through the whole process and was finished ahead of schedule. Highly recommend this body shop for any collision repairs needed." Read more

"... Tundra looks brand new 😀👍. The work was amazing and was completed a day earlier than expected. We are very satisfied." Read more

"Delivered 6 days early"

"Very professional, got the work done faster than I expected, and my car looks great!!! Thank you!!"

"It took a few days more than expected. The wait was worth the excellent job they did."

"The Customer Service was superb; consistently kept me informed, with a kind demeanor."

"They did an amazing job. Kept me abreast of the repairs every step of the way. Even had a loaner car for me. They were courteous ..." Read more

"Communication was excellent. I was always kept informed. The final work was perfect."

"Via text messages, I was keep well informed."

"... better than the day I bought it from the dealership. Communication was excellent through the whole process and was finished ahead of schedule. Highly recommend ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... days later. Nine days later I picked up my truck and it looked like it was new. All of the employees were professional, very nice and willing to answer any questions. I ..." Read more

"They took great care of me and made my Volvo look like nothing ever happened. They went above and beyond to make sure I was happy. ..." Read more

"I was extremely satisfied with the quality of my repairs. Lititz Collision kept me informed throughout the ..." Read more

"... the newly painted places have some orange peel. But overall very good color match and blending." Read more

"... details for my return of rental, ins and most of all did all the work for my two claims professionally . I had no worry the job would be done correctly. ..." Read more

"... Communication was excellent through the whole process and was finished ahead of schedule. Highly recommend this body shop for any collision repairs needed." Read more

"... Tundra looks brand new 😀👍. The work was amazing and was completed a day earlier than expected. We are very satisfied." Read more

"Delivered 6 days early"

"Very professional, got the work done faster than I expected, and my car looks great!!! Thank you!!"

"It took a few days more than expected. The wait was worth the excellent job they did."

"The Customer Service was superb; consistently kept me informed, with a kind demeanor."

"They did an amazing job. Kept me abreast of the repairs every step of the way. Even had a loaner car for me. They were courteous ..." Read more

"Communication was excellent. I was always kept informed. The final work was perfect."

"Via text messages, I was keep well informed."

"... better than the day I bought it from the dealership. Communication was excellent through the whole process and was finished ahead of schedule. Highly recommend ..." Read more

Loghan (Ford owner) reviewed 10/31/26

body work was really good, timeline was good and reasonable as well. Definitely would recommend Lititz Collision.

Michael (Ford owner) reviewed 10/28/26

Great service!!

Paul (Tesla owner) reviewed 10/21/26

Leanne (Subaru owner) reviewed 10/16/26

D (Honda owner) reviewed 10/15/26

Lenora (Mazda owner) reviewed 10/15/26

Thank you all ! The Mazda looks brand New ! There is no sign of previous damage !! So happy to have it back !!

Will use them again , if needed . Thank you all … great work !

So very satisfied. They took care of all the details for my return of rental, ins and most of all did all the work for my two claims professionally . I had no worry the job would be done correctly. I’m very pleased. I also had my car washed and vacuum out , which was a nice extra … Thank you all for that !

Customer service was polite and accommodating on my schedule. Pleasant atmosphere, nice clean shop …

Chad (Ford owner) reviewed 10/12/26

Wendy (Volvo owner) reviewed 10/5/26

See above

You folks couldn't be nicer, patient and helpful. I continue to send folks your way because of my experience.

See above

Jesse (Ford owner) reviewed 10/2/26

William (Chevrolet owner) reviewed 9/21/26

Robin (Dodge owner) reviewed 9/21/26

Very professional

Communicative

Kathryn (Toyota owner) reviewed 9/21/26

Everything looks that it was new. It was done in short times frame.

They did a very good job

June (Toyota owner) reviewed 9/14/26

Gregory (Subaru owner) reviewed 9/7/26

Lisa (Buick owner) reviewed 9/7/26

My experience was very satisfying. I felt very informed and cared for. Thank you!

Kathleen (Subaru owner) reviewed 9/7/26

They did a very good job and where very helpful in answering all my questions.

Very friendly

Dorina (Chevrolet owner) reviewed 9/3/26

GREAT SERVICE!

Blair (Toyota owner) reviewed 8/31/26

Liese (Mercedes-Benz owner) reviewed 8/24/26

You completed the repairs ahead of the promised time and also cleaned the inside. It looks great! Thank you again!

Barbara (Lexus owner) reviewed 8/20/26

excellent service - very professional!

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Lititz Collision

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Schedule an estimate appointment

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About Lititz Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (580)

472 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0