Lititz Collision & Repair

4.9 (216reviews)
99%
140 Rothsville Station Road,  Lititz,  PA  17543
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Shop AssistantSparkles

In operation 3 years.

Lititz Collision & Repair offers full-service collision repair as well as full-service mechanical repair and state inspections. As an extension of Lititz Collision LLC, a trusted name with over 45 years of service in the region, we are committed to excellence in every aspect of our work. We work with all major insurance providers, ensuring a seamless experience for our clients. Our dedicated and experienced team is here to guide you through each step of the repair process, making the restoration of your vehicle to its pre-accident condition as efficient and stress-free as possible. Trust us to deliver professional and reliable service for all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (216)

Customers say
Overall Customer Satisfaction
Customers consistently praise Lititz Collision & Repair for exceptional service quality, outstanding communication, and impressive timeliness. Reviewers highlight flawless repair work, with vehicles described as looking brand new or showroom ready upon return. The team's proactive communication through calls, texts, and emails kept customers informed at every stage, which was frequently cited as a standout strength. Many customers were pleasantly surprised by complimentary interior and exterior detailing. Vehicles were often completed ahead of schedule, further delighting customers. A few customers noted occasional delays due to parts availability or additional damage discovered during repairs, and one customer expressed dissatisfaction with incomplete work. Overall, the overwhelming majority of feedback reflects a highly positive experience, with customers enthusiastically recommending the shop to family, friends, and neighbors.
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"Excellent work Attention to detail is top notch Car looks outstanding, very pleased Professional group, great customer ..." Read more
"... the way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!" Read more
"The service is fast, but of the upmost quality! They keep a frequent and open line of communication. ..." Read more
"I would recommend this garage to anyone looking for quality work, open communication, and to be well taken care of!! 110% satisfied, upon picking up my vehicle the ..." Read more
"You didnt finish the job."
"My vehicle was done in half the time it was promised in."
"It was ready early, so the rental could be returned early, which is always nice."
"3 days ahead of schedule!"
"... experience! The team did an excellent job fixing my car and got me in much faster than I expected. Really appreciated the quick turnaround and quality ..." Read more
"... damage was found so it took a few more days. However the team was extremely communicative around this and kept me in the loop" Read more
"... professional companies I have ever worked with. They had fantastic communication and did what they said they would do. It was a great experience!" Read more
"Literally amazing service from start to finish. Loved the frequent communication from the team on where the car was at so we could plan ahead!"
"... significant damage and made it look like new again. The communication during the process was great and they went above and beyond with very affordable ..." Read more
"Was adequate not exceptional..."
"There was zero walk around with me when I went to pick up the car"

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My Experience

The service was fantastic, as well as the work on my vehicle. Thank you all for the excellent work you’ve done to get my vehicle back to what it was before the accident. Also, thank you for the detailing you do afterwards. I will definitely recommend you to anyone that is in need of repair work.

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Best experience I ever had with a body shop

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Great customer service from beginning to end . Great work also !

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All great

Returned Clean

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Looks like a new car

Customer Service

Mike kept in touch

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My Experience

Well done! The repairs are excellent!! Thank you for your kind attention to detail!! Marlene Ressler

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Very well done!

Customer Service

Very cooperative!

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The shop did a flawless repair on my Lexus, undetectable as having been struck. The repair went like clockwork immediately upon parts received. Mike kept me up to date on progress and work was actually completed a day earlier than projected. I'd give this shop a 10, multi-plus rating!

Customer Service

The waiting area, office staff were very accommodating. The area was comfortable, snacks available, clean inside. Everyone was personable.

Returned Clean

My Experience

I wanted to thank you for taking great care of my truck. I will definitely be bringing my vehicles to you in the future.

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I absolutely would recommend this shop to family,friends, anyone.

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fantastic service.My new toyota got damaged, and now it looks like new again. And they cleaned my car beautifully, which was a delightful surprise. I recommend this service team !

Customer Service

All around wonderful. A pleasure to talk with and they answered all my questions .

Returned Clean

My Experience

I have nothing but good things to say about Lititz Collision & Repair. They were great at communicating at every step of this repair. Mike kept me updated about the repairs and timeline on when my vehicle would be completed. When I picked it up, I got to see photos of the original damage. The repairs are perfect! The vehicle was even washed and tires polished!! I highly recommend this shop for any repairs.

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Mike and his team did a great job repairing our Highlander.

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Great customer service.

Returned Clean

My Experience

This is the second time I use your shop for body work and I am always satisfied with not only the professional workmanship but also the professionalist of your staff. it was a pleasure doing business with you again!

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Very good work and pleasant to deal with. Recommend highly.

Customer Service

Personnel very good to work with.

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Already recommended the shop to a neighbor!

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The service is fast, but of the upmost quality! They keep a frequent and open line of communication. Are patient and understanding of your situation. They actually want your business and will do as much as they can to retain your business. Really awesome shop that made a stressful time just that much easier with their flexibility and efficient work!

Customer Service

Staff were very helpful and friendly! Understanding of stressful situations and made every effort to make the process as easy as possible

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Easy to deal with !

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Although it took 2 tries, the service was adjusted to meet my needs.

Customer Service

Very accommodating, and personnel had a sense of humor!

Returned Clean

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Prompt, professional, and easy to work with from start to finish. Communication was excellent throughout the process, and they kept me updated every step of the way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!

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Returned Clean

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