Lititz Collision & Repair

4.9 (232reviews)
98%
140 Rothsville Station Road,  Lititz,  PA  17543
Bot
Shop AssistantSparkles

In operation 3 years.

Lititz Collision & Repair offers full-service collision repair as well as full-service mechanical repair and state inspections. As an extension of Lititz Collision LLC, a trusted name with over 45 years of service in the region, we are committed to excellence in every aspect of our work. We work with all major insurance providers, ensuring a seamless experience for our clients. Our dedicated and experienced team is here to guide you through each step of the repair process, making the restoration of your vehicle to its pre-accident condition as efficient and stress-free as possible. Trust us to deliver professional and reliable service for all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized

Reviews (232)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon pickup. The team receives high marks for proactive, frequent communication throughout the repair process, keeping customers informed via calls, texts, and emails. Timeliness is a recurring highlight, with numerous vehicles completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is frequently cited as a delightful, unexpected bonus. A small number of customers noted delays due to parts availability or additional damage discovered, and one customer expressed dissatisfaction with incomplete repairs and lack of a walk-around inspection at pickup - both points raised directly by customers.
Select to learn more
"The service is fast, but of the upmost quality! They keep a frequent and open line of communication. ..." Read more
"... satisfied, upon picking up my vehicle the garage had washed, waxed, tire shined, vacuumed inside, and washed my floor mats!! Truck was spotless, also ..." Read more
"... way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!" Read more
"The vehicle came out in perfect condition. It looks brand new."
"You didnt finish the job."
"My vehicle was done in half the time it was promised in."
"It was ready early, so the rental could be returned early, which is always nice."
"It was actually completed ahead of schedule"
"3 days ahead of schedule!"
"... experience! The team did an excellent job fixing my car and got me in much faster than I expected. Really appreciated the quick turnaround and quality ..." Read more
"... pleasant as could be in repairing my vehicle and gave me regular updates about the repair on my tailgate. It was easy to get a rental car and leave it at ..." Read more
"... repair, and the end result was perfect. They also kept us in the communication loop, so we didn't have to wonder when it would be done. We would recommend them to ..." Read more
"Very professional, great communication, and very good workmanship."
"Very professional..Kept me informed throughout the whole process...would recommend to anyone"
"Was adequate not exceptional..."

Likely to Recommend

I would recommend this shop but also hoping people don’t get into accidents

Repair Quality

All the employees were courteous and timely in keeping me informed on the progress of my repairs

Customer Service

Great service

Returned Clean

My Experience

You have amazing customer service and did a great job fixing my car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service! Every team member kept me well informed every step of the way and Mason went over and above by making my steering wheel look brand new.

Likely to Recommend

Absolutely!

Repair Quality

Outstanding service. Not close to my home but I would absolutely go out of my way to take my car there for any body work needed.

Customer Service

Kept me very well informed every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

They want over and above. Very helpful and pleasant.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication and updates!

My Experience

Mike was great to work with. He kept us informed at each step and coordinated with Enterprise for our car rental. The bodywork was perfect and when I picked up the car, the interior was cleaner than it has been in a long time. That was an unexpected bonus!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Had two vehicles repaired there. Excellent service and work

Repair Quality

Kept me informed and did a great job on my truck

Customer Service

The communication was excellent

Likely to Recommend

The shop was brand new to me, but I would highly recommended to anyone.

Repair Quality

Excellent service I was completely satisfied

Customer Service

All three of the repair shops personnel in the office were excellent in their customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lititz Collision & Repair did exactly what they said they would do with our car repair, and the end result was perfect. They also kept us in the communication loop, so we didn't have to wonder when it would be done. We would recommend them to anyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was fantastic, as well as the work on my vehicle. Thank you all for the excellent work you’ve done to get my vehicle back to what it was before the accident. Also, thank you for the detailing you do afterwards. I will definitely recommend you to anyone that is in need of repair work.

Likely to Recommend

Repair Quality

Customer Service