Lititz Collision
In operation 50 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Lititz Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in Lancaster County.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jared called me every few days with an update.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Car looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Liked how you kept me updated by texting or calling
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There was a delay in the completion of the repair to do a worker who took the car apart. He was off on a Friday and Monday. I asked about having someone else put the car back together. I was told that it's better to have the person who took it apart put it back together
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Repair was fine. I wish it would have been communicated that a 3 day fix was going to turn into over a week. I would have got a rental car which should have been covered. Just an inconvenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My experience with Lititz Collision was very good. Everyone was helpful and professional. The only issue I had was with nailing down the time when my car would be finished. Delay in getting a part delivered didn’t help. But I am clearly satisfied, the repair job was excellent.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very good with keeping me updated on the progress.
Returned Clean
My Experience - 5.0/5.0 -
Everyone I ever interacted with was friendly, made a stressful situation so seamless, and they were quick with their work!
Likely to Recommend - 5.0/5.0 -
I have already recommended to multiple people!
Repair Quality - 5.0/5.0 -
I am overly satisfied with the quality of the repairs. My car looks brand new!
Customer Service - 5.0/5.0 -
Everyone was incredibly friendly and punctual with keeping me up to date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone here was very nice to deal with. Very communicative, kind, and trustworthy. Thanks again to Mitch for driving my car all the way to me over an hour away and taking my rental back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Job not done on the paint
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not satisfied, With total work
Customer Service - 1.0/5.0
My Experience - 0.0/5.0 -
To not break stuff and then change it out with something older and crappier