Lititz Collision & Repair

4.9 (233reviews)
98%
140 Rothsville Station Road,  Lititz,  PA  17543
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In operation 3 years.

Lititz Collision & Repair offers full-service collision repair as well as full-service mechanical repair and state inspections. As an extension of Lititz Collision LLC, a trusted name with over 45 years of service in the region, we are committed to excellence in every aspect of our work. We work with all major insurance providers, ensuring a seamless experience for our clients. Our dedicated and experienced team is here to guide you through each step of the repair process, making the restoration of your vehicle to its pre-accident condition as efficient and stress-free as possible. Trust us to deliver professional and reliable service for all your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Lexus Authorized
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Email

Reviews (233)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon pickup. A standout highlight across reviews is the thorough interior and exterior cleaning provided as a complimentary bonus, which repeatedly delighted customers. Communication throughout the repair process is frequently cited as outstanding, with customers appreciating regular updates via calls and emails. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Customers also commend the friendly, professional, and accommodating staff. A few customers noted occasional delays due to damaged or delayed parts, and one customer expressed dissatisfaction with incomplete repairs and a lack of walkthrough at pickup - these are areas customers feel could be improved.
AI-Generated from reviews written in the last 12 months
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"The service is fast, but of the upmost quality! They keep a frequent and open line of communication. Are patient and understanding ..." Read more
"... the way. The repairs were completed on time, and the quality of the work was outstanding. Highly recommend!" Read more
"... as the work on my vehicle. Thank you all for the excellent work youve done to get my vehicle back to what it was before the accident. Also, thank you ..." Read more
"... would recommend this garage to anyone looking for quality work, open communication, and to be well taken care of!! 110% satisfied, upon picking up my vehicle the ..." Read more
"You didnt finish the job."
"... experience! The team did an excellent job fixing my car and got me in much faster than I expected. Really appreciated the quick turnaround and quality service. Highly ..." Read more
"A week early"
"Our vehicle was ready within 3 days for us. We were quoted a possibility of 6 days."
"While it wasn't a huge issue, originally was told it would be 3-5 days for work to be completed. Was 10 days not including holiday, so wasn't close ..." Read more
"Repairs took longer than expected. Cap missing on the bumper that was repaired"
"... professional, and easy to work with from start to finish. Communication was excellent throughout the process, and they kept me updated every step of the way. The ..." Read more
"... pleasant as could be in repairing my vehicle and gave me regular updates about the repair on my tailgate. It was easy to get a rental car and leave it at ..." Read more
"great communication on where you were with the project"
"... repair, and the end result was perfect. They also kept us in the communication loop, so we didn't have to wonder when it would be done. We would recommend ..." Read more
"There was zero walk around with me when I went to pick up the car"

Likely to Recommend

Repair Quality

Very efficient and kept us up to date with everything that was happening to my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend this shop but also hoping people don’t get into accidents

Repair Quality

All the employees were courteous and timely in keeping me informed on the progress of my repairs

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You have amazing customer service and did a great job fixing my car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding service! Every team member kept me well informed every step of the way and Mason went over and above by making my steering wheel look brand new.

Likely to Recommend

Absolutely!

Repair Quality

Outstanding service. Not close to my home but I would absolutely go out of my way to take my car there for any body work needed.

Customer Service

Kept me very well informed every step of the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They want over and above. Very helpful and pleasant.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great communication and updates!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike was great to work with. He kept us informed at each step and coordinated with Enterprise for our car rental. The bodywork was perfect and when I picked up the car, the interior was cleaner than it has been in a long time. That was an unexpected bonus!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Had two vehicles repaired there. Excellent service and work

Repair Quality

Kept me informed and did a great job on my truck

Customer Service

The communication was excellent

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

The shop was brand new to me, but I would highly recommended to anyone.

Repair Quality

Excellent service I was completely satisfied

Customer Service

All three of the repair shops personnel in the office were excellent in their customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Lititz Collision & Repair did exactly what they said they would do with our car repair, and the end result was perfect. They also kept us in the communication loop, so we didn't have to wonder when it would be done. We would recommend them to anyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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