Lloyd's Collision Center

4.6 (290reviews)
94%
10410 Mission Gorge Road,  Santee,  CA  92071

In operation 18 years.

Lloyd's Collision Center is family owned and operated auto repair facility that has been serving our community since 2008. Our goal is provide you with a quality repair and excellent customer service. We deal with all insurance companies and in all makes and models. Our customer service representatives will help and walk you through any and all insurance and non insurance repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (290)

Likely to Recommend

Repair Quality

Everyone at Lloyd's Collision & Paint Center are super nice and answer any questions you have about the process. The company is family owned and run (3rd generation) so they've been here in our area for a long time and do the best job possible to earn our business. My car turned out great and I'll definitely return to Lloyd's when the need arises. Thanks again Vanessa & Bobby! You guys rawk! =D

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have and will continue to recommend Lloyd’s Collision. They were terrific!

Repair Quality

I cannot say enough good things about the wonderful experience I had with Lloyd’s Collision. Every single person I interacted with were so helpful and the work was excellent!!!

Customer Service

Everyone I interacted with were kind, friendly, and, professional. I worked a lot with Vanessa who went above and beyond to assist me with the insurance company. Excellent customer service!

My Experience

Everyone is really nice and helpful. The family atmosphere makes people feel comfortable and welcome. The work was done perfectly and in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Due to the cost out of my pocket and the lack of communication about being closed, it’s doubtful that I could recommend.

Repair Quality

Customer Service

Honestly, it would have been a 10 other than the fact that when I had planned to pick up my vehicle and told the representative the day, the shop was “sorry for the inconvenience” closed. Not being contacted before hand to make arrangements, cost me a $60 Uber ride and rearranging my work commitments. I was told other customers were called, however I was not notified.

My Experience

I was beyond satisfied and impressed with Vanessa ♥️ she kept in touch with me all the time. Bobby (Roberto) was awesome as well.

Likely to Recommend

Most definitely

Repair Quality

Very satisfied with everything! I LOVE Vanessa! She stayed in touch with me throughout this ordeal. Making sure I knew how the repairs were going.

Customer Service

Everyone was a 100% excellent!

My Experience

Completed body and paint in timely manner. Very professional from beginning to end. Wouldn't hesitate to use Lloyd's again or recommend to other's.

My Experience

Lloyd's Collision Center — 5 Stars ⭐⭐⭐⭐⭐ Getting into an accident is stressful enough. Dealing with insurance on top of it? Not exactly anyone's idea of a good time. But from the moment I was connected with Lloyd's Collision Center in Santee through AAA, I understood exactly why they're a preferred vendor. And I mean that in the best possible way. This is a family owned shop, and you feel that the second you interact with them. Vanessa was absolutely incredible. Kind, optimistic, and on top of communication the entire time. Every time my car moved to the next stage, disassembly, repair, inspection, she called and emailed me. No guessing, no chasing anyone down. She just kept me in the loop without me ever having to ask. She originally estimated 22 days. They finished in under two weeks. There is nothing better than a vendor who under promises and over delivers. Nothing. My car looks completely brand new. And honestly, Vanessa made an unfortunate situation feel manageable. They offer a lifetime guarantee on their work. That tells you everything about the confidence they have in what they do. If you're a AAA member and need a collision center, Lloyd's isn't just a good choice. It's the only call you need to make.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Vanessa was incredible throughout the whole process !!

My Experience

Communication was 100 percent and work was done very quickly and looks amazing

Likely to Recommend

The whole process was easy from start to finish

Repair Quality

The entire process from start to finish was seamless. no complaints

Customer Service

Vanessa always kept me in the loop with the progress and the entire team was very helpful.

My Experience

I have very little experience with Autobody shops but this was an amazing experience, from the first phone call to vehicle complete. Lloyds handled everything and made it super easy. I was kept in the loop and never had to call for an update. Work was completed ahead of schedule.

My Experience

Professional care and attention from the first phone call. We were kept informed of the work status, regularly. Work completed before the forecast date. Ms. Vanessa cares about the client experience. We recommend that you request her for assistance.

My Experience

Very happy with all the repairs. Thank you for all your work

Likely to Recommend

Repair Quality

The bodyshop and paint guys are good at their craft. Paint was smooth, and panels were matched perfectly even in the sun.

Customer Service

I worked with vanessa most of the time, but all of the staff, including her were nice and knowledgeable, they made the experience less stressful. Vanessa kept me up to date on when replacement parts came in or on backorder.

My Experience

💯 percent job well done! thank you Lloyds collision Center.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with the communication. They emailed and called to inform me of progress and to update date on early completion date.

Likely to Recommend

Repair Quality

Loved the constant communication via email and phone calls. Job looks great. But, one little dent is left. I had to get a used OEM hood replaced and it looks great, great paintjob but there is a little dent that was missed before the paint job. No big deal. Just something I noticed when I first saw it. But still really impressed overall.

Customer Service

Great communication, polite, friendly and respectful.

Likely to Recommend

Repair Quality

Excellent work and stayed in touch constantly during the whole process

Customer Service