Lloyd's Collision Center

My Experience - 5.0/5.0 -

Thank you for working with me on obtaining OEM parts and always keeping me informed on the progress of the work. The truck looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bobbi was especially helpful

Customer Service - 5.0/5.0 -

Again, Bobby was especially helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Lloyds was amazing! Constant updates on progress, finished early and fully detailed car! Best service we have ever gotten at a repair shop!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

Very nice

My Experience - 0.0/5.0 -

If you want to know call

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

I rejected the repairs 2 times and had to leave the truck the first time for another week and waited 40 mins upon arrival the second time for the techs to make more adjustments.

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Awesome service and very patient with my insurance! Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Amazing service with great communication. Friendly service. 5 stars. Would definitely recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The paint didn’t match and had to have them repaint it

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Having never had the experience of an auto accident, I was quite concerned about my car after figuring out that both the other driver and I were fine...Every single person at Lloyd's helped me at every step, even in little ways. The attitude of everyone at Lloyd's is remarkable and so different from so many industrial businesses. I will highly recommend Lloyd's to anyone needing services. Thank you for making this ordeal easier. I really appreciate getting my car back sooner than estimated, too!

Likely to Recommend - 5.0/5.0 -

I have already mentioned Lloyd's to several friends!

Repair Quality - 5.0/5.0 -

I was notified all along the process and I valued that communication.

Customer Service - 5.0/5.0 -

Any and every person I spoke with was more than cordial; they were patient and quick to get an answer or help as needed.

My Experience - 5.0/5.0 -

I have spoken with Amanda and Bobby and feel like I got the best service ever. Both were very understanding and explained the process and answered questions the entire time. Very professional and calming business. The car looked really nice and they even cleaned it. It's a very difficult and worrisome issue when a car is being fixed and I didn't worry as much as I would have elsewhere. I felt Amanda handled everything that needed to be done throughout the process and I got comforting updates along the way. Bobby made sure everything was good before I left. I was in good hands and was helped even in the rental car process. Nobody ever wants to have their car in the shop, but I can feel if something happens in.the future, I will take my car to them again.

Likely to Recommend - 5.0/5.0 -

This shop was so surprising. From the beginning, Amanda and Bobby helped answer my questions and notified the rental car and insurance company. Very professional, helpful and knowledgeable.

Repair Quality - 5.0/5.0 -

From the beginning, Amanda and Bobby were very professional and helpful. I felt comfortable leaving my car in their hands. They know who to call and updated me many times so I didn't have to guess about what was going on. The insurance company and rental company were contacted for me. I didnt have to worry about procedures.

Customer Service - 5.0/5.0 -

Again very professional, caring and helpful service by Amanda and Bobby. They communicated everything to me.

Likely to Recommend - 5.0/5.0 -

I Put you on my Instagram with how satisfied I am with your repairs.

Repair Quality - 5.0/5.0 -

From the minute, I dropped off my vehicle to the moment I picked up my vehicle early date pick up. I am extremely happy with the results and all staff thank you Amanda and Bobby and I will recommend a Lloyd’s Collision to all in every family member and friends and congratulations on your award 2023/let’s get this year’s thank you kindly Lloyd’s collision employees.

Customer Service - 5.0/5.0 -

100%

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for taking care of my car! It looks like nothing ever happened! You guys are awesome! Melissa

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and communication. They did a great job!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job on the repairs. Would recommend anyone needing body work to give them a try.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Was great till they missed the right front fender

Customer Service - 4.0/5.0 -

Just a slip whoever wrote up the secondary paperwork. Because it’s on my estimate sheet

Likely to Recommend - 5.0/5.0 -

I have already recommended them to multiple people.

Repair Quality - 5.0/5.0 -

They went above and beyond on my repair.

Customer Service - 5.0/5.0 -

I felt like I was their only customer. They made me feel like I was their main priority