Lloyd's Collision Center

4.6 (291reviews)
94%
10410 Mission Gorge Road,  Santee,  CA  92071

In operation 18 years.

Lloyd's Collision Center is family owned and operated auto repair facility that has been serving our community since 2008. Our goal is provide you with a quality repair and excellent customer service. We deal with all insurance companies and in all makes and models. Our customer service representatives will help and walk you through any and all insurance and non insurance repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (291)

Likely to Recommend

Repair Quality

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Likely to Recommend

Lloyd's is my new auto body repair shop. While I hope I will never need them again, I will return to Lloyd's for all future repairs and recommend them to anyone I know.

Repair Quality

This was our first time using Lloyd's Collision and every part of this experience was professional and easy. I was kept informed of the progress and the finished work looks just like new.

Customer Service

The estimator was friendly and thorough. The person assigned to our work kept us informed and was very thoughtful.

My Experience

I cannot find one aspect of the entire repair process to our 2016 Chevy Silverado. From our initial contact until the end of the repair process, we were kept informed as to the status and when to expect the completion. We are completly satisfied with the work, as our truck looks just like brand new. We are happy. This is not our first encounter with Lloyds. If we have any future needs, we know where to bring our vehicle. Thanks. Louise Sebastian

My Experience

The only thing was there were times that you did not keep me updated on the progress, but you delivered my car back to me looking great.

Likely to Recommend

They have been one of the best that I have dealt with over the years

Repair Quality

My car was fixed in a timly fashion, the over all experience was really good

Customer Service

There was only once that I tried emailing back a question and never received a response

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My Experience

I have used Lloyd's previously and have always been happy. The entire process is smooth and they keep you aware of the process every step of the way. Their personal service just keeps getting better.

Likely to Recommend

Have used Lloyd's several times and have always been pleased.

Repair Quality

Repair is excellent

Customer Service

Customer service is exceptional. Could not ask for better

Likely to Recommend

Only place in Santee I would recommend especially for large trucks

Repair Quality

Excellent. Communication was great. The actual work was fantastic. Great experience all around. Highly recommended especially for large trucks.

Customer Service

Customer service was as good as it gets! Great communication, thorough explanation for everything.

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Took too long and they did not address the damage to the passenger window which I have to go back for them to replace it

Customer Service

Not being contacted when they said they would call.

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Would like final invoice

Customer Service

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I would definitely recommend this repair shop

Repair Quality

Customer Service

Likely to Recommend

The body work was great. The communication was amazing and they were all very respectful

Repair Quality

The work to the body was great. The censor was not replaced or reprogrammed. I have to clear things off my dash every time I start my vehicle. And I was told to take it to discount tire to have it fixed. My tire inflator is no longer in my trunk. I did not remove it from the vehicle. Which a code now lights up on my dash for. Which I’ve never seen before. The customer service in the office was a 10. They were always polite and respectful and helpful. I appreciated the communication and updates on my vehicle as it went thru the process of being repaired. The badges that were replaced on my vehicle were not the oem badges I had and gave a different look . I was slightly disappointed with the alignment. It pulls to the right just slightly. Those are the reasons I gave it a 7

Customer Service

Customer service from the office was top notch. They communicated, they gave updates as if they were personally fixing the car. I was impressed with there polite and respectful demeanor.

Likely to Recommend

Repair Quality

From the people who greet you when you walk in the the staff that explain the repairs and those that do them, everyone at Lloyd’s gives superb customer service. The other body shop near me was like night and day and I would choose to go Lloyd’s again in the future over anywhere else.

Customer Service

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Customer Service