Lochmandy Motors

4.8 (946reviews)
95%
1226 W. Bristol Street,  Elkhart,  IN  46514

In operation 70 years, 51 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (946)

My Experience

Trevor at Knox got us started on the process and transferred us to Kaitlyn for the repairs. The experience was great and Kaitlyn communicated above and beyond through the process

Likely to Recommend

Repair Quality

They did a great job would recommend them

Customer Service

Returned Clean

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Repair Quality

Work was finished early. No issues.

Customer Service

Good customer service.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My wife and I are very pleased with the new paint on the hood and blending in the fenders. You can’t tell it was ever repainted! The touchup on the bumper was excellent and we’re going to give you and the crew a whopping five star on both the follow up and the excellent workmanship on our jeep!!

Likely to Recommend

Repair Quality

5 stars - hood and fender blended in perfectly. Follow up by all staff was excellent! They solved the issue I had with my new car having been damaged at the factory and provided a rental vehicle that was an upgrade from my vehicle to use while mine was being repaired. I am very appreciative that they went to bat for me when I didn't even buy the car from them. Very happy with Lochmandy and all the employees that helped me get this resolved!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

With me carrying full coverage insurance, my vehicle was not repaired completely like they said it was. I now have to bring my car back to them for a 3rd time, for issues missed by them. And I also have to pay out of pocket for another rental, and diagnostics because my cars steering wheel started shaking after the accident I was in, and ONLY IF it’s determined that shake, that was not there prior to the accident, was a result of the accident, will I be reimbursed for what I have to pay for the diagnostic. I did not have a shake before this accident, and now I do.

Repair Quality

Car was marked as completely repaired, and was not. And now I have to foot the bill to get another rental for them to finish fixing my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

The body shop did a great job on the repair

Customer Service

Friendly staff, helpful and knowledgeable

Likely to Recommend

Repair Quality

Great Communication and very detailed about the repair.

Customer Service

Completely upfront about costs and repair time required .

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Communication and information was excellent!

Returned Clean

My Experience

Great work on my truck ! Kaitlyn was great to work with getting everything approved with my insurance company. Wow the body work and paint job looks amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Great job!!

Likely to Recommend

Repair Quality

Great job!!

Customer Service

Thank you for such great service!! The jeep looks great!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job on my car

Customer Service

Returned Clean