Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Very satisfied with my experience.
Repair Quality - 5.0/5.0 -
Excellent work. Repaired area looks brand new.
Customer Service - 5.0/5.0 -
Was kept well informed of status of car.
Likely to Recommend - 5.0/5.0 -
I’ve already recommended Loyalty Collision to anyone who will listen. Everyone I talk with agrees that they did outstanding paint work on my vehicle.
Repair Quality - 5.0/5.0 -
The paint professionals did outstanding work on my car! I am so happy with the outcome! My car looks brand new! Gracie did an amazing job handling the warranty work! She kept me informed on the status of my car from beginning to end. Her professionalism and customer service were above any I’ve ever experienced. I can’t say enough good things about this entire experience other than to say thank you SO much, and Loyalty Toyota for life!
Customer Service - 5.0/5.0 -
Outstanding customer service! They say the first face you see or talk to sets the tone for the rest of your experience. Well, the saying holds true here! Gracie was the first person I talked with about my warranty work. I surely couldn’t have been her only customer, but she sure made me feel like I was her number 1 priority! The paint manager’s customer service was also outstanding!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so pleased with the repair and the time frame that they took.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
yes will definitely recommend
Repair Quality - 5.0/5.0 -
everything turned out great other then the wait time very thankful for your help and will recommend you to other people thanks
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We've been there before for repairs of another vehicle was was damaged. So we are familiar with the repair process and would recommend your shop.
Repair Quality - 5.0/5.0 -
When new tool box comes in will look like new.
Customer Service - 5.0/5.0 -
No problems
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job and in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Have used your shop numerous times..always a great job. Car looks great!
Customer Service - 5.0/5.0 -
Always friendly and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The personnel was friendly and they kept me updated on the progress of the repairs.