Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very please with the work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
1 would highly recommend Nissan Collision for repairs to my friends as well as others.
Repair Quality - 5.0/5.0 -
Nissan kept me informed on repairing my Rogue.
Customer Service - 5.0/5.0 -
Darcy's telephone etiquette was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We loved that Darcy texted with updates throughout the process and kept us informed.
Returned Clean
Likely to Recommend - 3.0/5.0 -
I would recommend family and friends to Loyalty, but also advise them of my experience.
Repair Quality - 5.0/5.0 -
Totally satisfied with quality of work, but dissatisfied with the length of time it took Loyalty Collision to complete the job.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best work a service around! You won’t get better quality of work anywhere else !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10/10
Repair Quality - 5.0/5.0 -
My vehicle looks amazing!
Customer Service - 5.0/5.0 -
Gabby was my CSR, she kept me updated throughout the whole process. She made sure that all of my questions were answered. Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only problem was that it took a month. Car looks good after the repair work- very pleased with that.
Customer Service - 5.0/5.0 -
Appreciated the weekly updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Not sure at this point.
Repair Quality - 0.5/5.0 -
The wheel that was replaced is lighter in color than the ones. I have sent emails expressing my concerns and this is my first response from anyone at Loyalty.
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They did a good job, but told would take 3 days maybe 4 took 10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 4.5/5.0 -
Will recommend
Repair Quality - 4.5/5.0 -
Good workmanship and customer service.
Customer Service - 4.5/5.0 -
Very professional.