Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Paint color on bumper is not a close match. I am aware of the differences that can occur when matching paint on plastic to metal. But the variation should not be obvious. The vehicle is only a year old so I would think that fading would be minimal. We had plastic bumper repairs at Loyalty on another five year old vehicle twice and both times the match was almost perfect. Also had bumper repair on this Navigator at another company and the match was almost perfect. There was a very subtle difference but you had to be looking for it. Your current paint job is obvious. Usually good work but this time a disapointment in workmanship.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always do!
Repair Quality - 5.0/5.0 -
Perfect job!..The estimated time and the work performed was exceptional. Customer service was outstanding!
Customer Service - 5.0/5.0 -
Russell, Darcy and Kelly were exceptional. Outstanding customer service!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best of the best Thank you
Customer Service - 5.0/5.0 -
Best of the best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am a life time customer.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was pleased with the customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The usual quality work done in a timely fashion.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gabby is awesome and so kind she kept me informed about my car with everything from day one until the last day!!
Customer Service - 5.0/5.0 -
Awesome people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very likely to suggest this facility for repairs.
Repair Quality - 4.5/5.0 -
Good communication and high quality repairs.
Customer Service - 4.5/5.0 -
Friendly and professional staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lolalty did an excellent job. Finished when they said and truck looks great!