Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
It took a longer time to repair my car; however, I think my car was a special case. I am more interested in the repairs being done correctly. Only time will tell.
Repair Quality - 5.0/5.0 -
I am satisfied at this point. Too early to fully assess
Customer Service - 4.0/5.0 -
Sometimes difficult to reach by phone. Person assigned to my car,Jay, was very knowledgeable and informative
Returned Clean
My Experience - 5.0/5.0 -
Leslie and Carly were great to work with. They were very professional and very approachable. They kept me informed and answered my questions in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Leslie and Carly were great. They kept me informed and answered my questions in a very timely manner.
Likely to Recommend - 5.0/5.0 -
As mentioned before, customer service at this shop was exceptional. The body work (to include actual paint match) was perfect!
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
We'd give it a 15 if we could. They were great!
My Experience - 0.0/5.0 -
Terrible communication and took one month to make a 4 day repair. Will not be back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never. I would not recommend Priority to any person under any condition.
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
The overall time of completion was 2 weeks later than I was originally told.
My Experience - 5.0/5.0 -
Leslie was exceptional, as was Karly, they both kept me updated on my vehicles progress. Very friendly and professional. I would recommend this place to a friend.