Loyalty Collision Chester

4.3 (2,236reviews)
83%
16201 Loyalty Way,  Chester,  VA  23831
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Shop AssistantSparkles

In operation 23 years.

State of the art, largest OEM certified collision center in RVA.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota

Reviews (2,236)

Likely to Recommend

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Customer Service

My Experience

I appreciate the service I was given.

My Experience

My car was given back to me in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful

My Experience

Great job!! My car looks like nothing ever happened and I truly appreciate everyone making a bad situation easy to deal with. Totally awesome!!

My Experience

My Experience

My Experience

Professional and timely

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome staff very professional and welcoming.

My Experience

No comment very satifed

My Experience

Quick and satisfying service!

My Experience

Very,very efficient,helpful, called me and kept me notified.,,, cleaned my car. Appeared to do a great job., time will tell but very satisfied with the service and hospitality there.

My Experience

My Experience

My Experience

My Experience

My Experience

, it's Curtis . When I got my car back from the collision center . It was worst off then it was after the accident. They left no gas in the tank, someone has added oil to the car. Too much oil at that , my car has been jerking and rocking. They left my good of my car open in the rain. Now my engine is dirty and has rust. My buttons in the inside of the car on the driving side half way work. I have water stains also on the interior driver side . When I bring these things to there attention they denied and say they didn't do it or had nothing to do with it. But yet they say there name is priority where the customer is the priority. I feel like they don't stand up to there name.. I'm very unhappy with there work. Just wanted to let you know also. They let rain or water get all over my engine which shorted out my ignition coils . My car has four of them each one cost 81.07 .. So that's $324.28 .. Just for the parts plus I have to pay to get them put in. I just moved in to my new house and that's money that was need for my home. I'm very hurt by this