Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone involved in repairing my vehicle did a great job. Also Mike was greatly appreciated keeping me informed and thank you to the woman issuing out the rentals for making the process super easy and not complicated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Process was easy and all persons involved were very professional.
My Experience - 5.0/5.0 -
Thank you for the excellent work you’ve done on the repair. Your attention and commitment to quality is truly admirable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike did an awesome job from start to finish. He sent frequent status updates and I am very appreciative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service & superb workmanship. Kept me informed of progress
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Superb customer service & support. Repairs look great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased with the updates and the work its self. And the fact that it was finished ahead of the estimated time was a big plus for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was finished ahead of schedule and Justin Jackson kept me updated throughout the process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I found all of them to be courteous and very helpful and they kept me informed and they were fast and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
On Friday, 1/23/26, staff did not contact me regarding that the car didn't calibrate successfully. I did have to make multiple phone calls in order to receive that information. This delayed the completion process, as the car was set to be picked up on the afternoon of 1/23/26.
My Experience - 5.0/5.0 -
Great Body shop and Staff.
My Experience - 5.0/5.0 -
Yes, l'm very pleased and satisfied with the outcome of the repairs that was done on car. Keep up tje good work.