Loyalty Collision Chester
In operation 23 years.
State of the art, largest OEM certified collision center in RVA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Awesome staff very professional and welcoming.
My Experience - 5.0/5.0 -
No comment very satifed
My Experience - 5.0/5.0 -
Quick and satisfying service!
My Experience - 5.0/5.0 -
Very,very efficient,helpful, called me and kept me notified.,,, cleaned my car. Appeared to do a great job., time will tell but very satisfied with the service and hospitality there.
My Experience - 0.0/5.0 -
, it's Curtis . When I got my car back from the collision center . It was worst off then it was after the accident. They left no gas in the tank, someone has added oil to the car. Too much oil at that , my car has been jerking and rocking. They left my good of my car open in the rain. Now my engine is dirty and has rust. My buttons in the inside of the car on the driving side half way work. I have water stains also on the interior driver side . When I bring these things to there attention they denied and say they didn't do it or had nothing to do with it. But yet they say there name is priority where the customer is the priority. I feel like they don't stand up to there name.. I'm very unhappy with there work. Just wanted to let you know also. They let rain or water get all over my engine which shorted out my ignition coils . My car has four of them each one cost 81.07 .. So that's $324.28 .. Just for the parts plus I have to pay to get them put in. I just moved in to my new house and that's money that was need for my home. I'm very hurt by this
My Experience - 5.0/5.0 -
Your staff did an amazing job! Thank you so much for making the repair process so easy and stress free.
My Experience - 5.0/5.0 -
Very quick and the staff were outstanding. The staff took great care of my daughter and she was thrilled with the device.
My Experience - 5.0/5.0 -
Everyone was very friendly and let us pick up our car a few minutes after they closed.
My Experience - 5.0/5.0 -
Repairs were done well in a timely manner. At pick up it would have been nice to have a review of repairs done with a customer service tech
My Experience - 0.0/5.0 -
External repair looks great On interior car smelled of fumes, was dusty and grease prints left and money in compartment missing. Receptionist at pick up was very hurried- was expecting I'd be taken to my car and asked my satis faction with the work, but instead was given my keys and asked "do you see your car?". No warranty info was provided or advised until i asked and was then just handed a broucher
My Experience - 0.0/5.0 -
I've had concerns about scratches on my vehicle I received the pictures that was taken prior, but once I responded back to someone I haven't heard anything since. Once I picked up my vehicle nobody did a walk around with me either to discuss any concerns I may have had. I've taken my vehicle here wach time something wrong and had someone tell me what to do and what not even if its was saying do not wash.