Loyalty Collision West End

4.7 (2,152reviews)
95%
7837 Carousel Lane,  Richmond,  VA  23294
Bot
Shop AssistantSparkles

In operation 14 years.

Loyalty, where we put you first. We service all makes and models. Be sure to ask out Loyalties for Life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,152)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

One recommendation would be that I would have liked for someone to have pulled my truck up and viewed the work that was done,other than that I was satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

My repair is not correct and have called 3times, no one has called me to correct issue

Repair Quality

Repair is not correct, no one will call me back

Customer Service

Returned Clean

Likely to Recommend

I would never recommend the location I went to.

Repair Quality

Interior detail was very poorly executed.

Customer Service

Work took 5 weeks to complete and was still not to my satisfaction.

Returned Clean

My Experience

Priority collision did an amazing job fixing my bumper! The staff was very nice. Overall, great experience.

Likely to Recommend

Amazing everything was perfect

Repair Quality

Wayne was the man who helped this entire process. I have never been so happy with customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing job and very fast service. I was kept updated along the way!

Likely to Recommend

Repair Quality

Some stuff still not fixed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had my car for 20 days and it was still not ready when told it was ready to be picked up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean