Loyalty Collision West End

4.7 (2,147reviews)
95%
7837 Carousel Lane,  Richmond,  VA  23294
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Shop AssistantSparkles

In operation 14 years.

Loyalty, where we put you first. We service all makes and models. Be sure to ask out Loyalties for Life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,147)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We liked the updates and informative updates/pictures. The whole process was easy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional, courteous and exceptionally communicative through the process. Thank you

My Experience

Very easy. Looks great. Thanks

Likely to Recommend

Repair Quality

I am happy with the damage fix.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything with the car went great! Shop didn't have it too long and it looked brand new when I got it back. Super excited to have my Jetta back. Thanks!!

My Experience

My Experience

Great experience, very professional

My Experience

My Experience

My Experience

Absolutely delighted with my service! Although a little better comuication on the vehicle's readiness would of been a plus.

My Experience

Did not get car back when promised. Had to call 2 times to get car back. Geico representative said she couldn't inspect in the morning so we had to wait until day after it was promised in the afternoon

My Experience

Just picked up the car an hour ago so no comments as of now.