Loyalty Collision West End
In operation 14 years.
Loyalty, where we put you first. We service all makes and models. Be sure to ask out Loyalties for Life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my new favorite collision spot in Richmond Va.. The people working here are awesome and the work was quick and perfect. I will definitely recommend to Friends and family in the future.
Customer Service - 5.0/5.0 -
Really good work.
My Experience - 0.0/5.0 -
A sensor from the bumper came off. I am now having alarms go off everytime I back out.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
The car isn’t correct. Aaron is working to resolve the issue with insurance. My van hatch door is not centered. The bumper doesn’t fit. The interior trim is rattling now. Not happy with the paint match either.
Customer Service - 3.5/5.0 -
Staff has been pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an awesome job fixing our vehicle that got really smashed up while parked in March. Communication was beyond expectations! Aaron was amazing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely a pleasyre to wotk with! Always kept me up to date on my progress! Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No further comment.
Repair Quality - 5.0/5.0 -
Well done. Very satisfied.
Customer Service - 5.0/5.0 -
No further comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Very nice job
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super nice and speedy! No complaints at all! Will definitely go back for anything else!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished faster then projected and the work looks great!
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was wonderful and they kept me updated every step of the way .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very nice and made my experience there was stress free
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loyalty and there team did a wonderful job on my truck. Highly recommended!
Customer Service - 5.0/5.0 -
Wendy and her coworkers were great to deal with. Highly recommend