Loyalty Collision West End

4.7 (2,151reviews)
95%
7837 Carousel Lane,  Richmond,  VA  23294
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Shop AssistantSparkles

In operation 14 years.

Loyalty, where we put you first. We service all makes and models. Be sure to ask out Loyalties for Life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,151)

My Experience

Excellent customer service and good workmanship

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My Experience

Great job, everything is beautiful.

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Everyone is friendly, knowledgeable and professional. The car is beautiful. Thank you to all who helped in this process.

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Returned Clean

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My Experience

For our first time using Loyalty Collision to repair our Pacifica we were totally satisfied! From dropoff to pickup they were professional, friendly, and of course experts in repair. Communications through the whole process were timely and excellent. Repairs were finished two days before promised. We will heartily recommend Loyalty to others. And, since they partner with GEICO, our repairs are guaranteed for the life of the vehicle with us. Thank you Loyalty!

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Thank you so much, Good job

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Returned Clean

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I enjoyed the open and honest communication.

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Great service. I would use them again if needed.

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Returned Clean

My Experience

Aaron was the point of contact between insurance and Enterprise and myself was communicated proficient and updated and answered questions with clear answers and informed well of all after car care and polite and courteous as well as staff getting in contact when arriving to location to pick up vehicle.

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Returned Clean

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They did a great job and stayed 100% in communication.

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They are very nice people and understanding.

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Returned Clean

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Very good

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Returned Clean