Loyalty Collision Williamsburg
In operation 5 years.
Your one stop shop!!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (606)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They were very clear throughout the process. And the boss personally checked the safety and completeness
Customer Service - 5.0/5.0 -
Very nice folks
Likely to Recommend - 0.5/5.0 -
You are closi g and having to let go of your staff with short notice
Repair Quality - 3.0/5.0 -
It took longer than expected.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did an amazing job in a timely manner despite it being such a big job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
good communication, work looks good so far, parts came unexpectedly quickly, work was done towards the end of the given estimate but i was given half an hour’s notice to pick up so had to delay until the following week
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the customer service I received . Mrs.Diane was awesome! She kept me informed and up-to-date each step of the way, thank you so much. I will definitely recommend and return if I need more services.
Customer Service - 5.0/5.0 -
I really appreciate Diane at Loyalty, she was very professional and had great customer service. She kept me informed and updated through the whole process. Thank you so much, I would definitely recommend to go here for services!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All good👍🏽
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend to family and friends
Repair Quality - 5.0/5.0 -
Excellent body & technical work on my Buick Envision. Advisors and body shop techs are all terrific.
Customer Service - 5.0/5.0 -
Terrific customer service. Always informed me of status of body work and insurance issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was well done, staff kept us advised throughout, and vehicle was turned over as clean inside and out as it came from the dealer.
Customer Service - 5.0/5.0 -
My contact was primarily with Diane in the office, and she was great.
Returned Clean
My Experience - 5.0/5.0 -
My recent experience with Loyalty Williamsburg collision shop was fantastic. My vehicle was repaired and ready when promised. I was kept apprised of the status of the repair along the way. I’m pleased with the outcome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for taking care of my car! It looks better than it did before the accident! Excellent communication! Friendly staff! Thank you again!