Loyalty Collision Williamsburg
In operation 5 years.
Your one stop shop!!!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (606)
- Sort By:
- Newest
My Experience - 5.0/5.0 -
They were beyond helpful and welcoming with fixing my car and then some
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Diane and Vicki were professional and courteous. It was a delightful experience working with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Diane was wonderful to work with and she kept me updated on everything that was going on with my truck!! She was easy to talk to!!!😊 The work on my truck was absolutely great! Would have never known there was any damage at all. Thank u Loyalty, Chevrolet for your excellent work and the people that communicate with me and did the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From Diane helping me at the front desk to the work that was done on my truck was totally awesome!!!
Customer Service - 5.0/5.0 -
Customer service was excellent!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Loyalty Williamsburg! It was a positive experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Diane was wonderful! She kept me informed on what was happening with my car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
❤️ them
Repair Quality - 5.0/5.0 -
Love them
Customer Service - 5.0/5.0 -
❤️ them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loyalty has the best service! Their auto repair department is top notch. They handled my insurance claim and kept me updated every step of the way. 5 stars!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job!
Customer Service - 5.0/5.0 -
They were very friendlyzand helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loyalty went above and beyond for preparing my car to get it safely back on the road for me. They kept me updated along the way. Thanks Loyalty!!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Isieron un mal trabajo
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I can’t express how thrilled I was to see how the truck looked liked a brand new truck off of the car lot. Your technician (Gregory ) did an awesome job on the truck. It’s hard to find technicians of that caliber. I will definitely recommend Loyalty for any collision/body work if needed. Again, thank you for the great job. Kenneth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loyalty did a great job at keeping us in the loop. The car looks great. The service was timely.
Customer Service - 5.0/5.0 -
SUPER responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great attention to detail, completed the work with updates along the way. Car was presented fully detailed which was above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good. Excellent job by both the service center and body shop. Having a quality body shop attached to Loyalty is a huge plus even if I do have to pay a bit more than independent shops. I was a bit disappointed that due to an unforeseen service need (oil leak), the body shop effort got significantly pushed out. Understand that scheduling the paint shop was the problem and I understand that you did the best you could given the circumstances. I would have had Loyalty to the work no matter what.