Loyalty Collision Williamsburg

606reviews
543 2nd Street,  Williamsburg,  VA  23185

In operation 5 years.

Your one stop shop!!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (606)

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Already did

Repair Quality

Customer Service

Did not keep us updated as much as I hoped.

Returned Clean

My Experience

the car looks so good what an awesome job

Likely to Recommend

all the time

Repair Quality

was very Satisfied with the work done to my car Loyalty do outstanding work

Customer Service

Returned Clean

My Experience

My Experience

The people we interfaced with were pleasant, informative, and helpful. We were provided with a nice rental to use while our car was repaired. The work was completed earlier than expected. The repair was well done and the car was cleaned and detailed. More than we expected. Thank you for a great job and pleasant experience. Barry Garber

Likely to Recommend

Repair Quality

I have provided prior comments....

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would’ve given a 10 if it wasn’t that I had to go back because the bumper needed a clip in order to stay in place.

Customer Service

Would’ve been a 10 if It wasn’t that I had to return to install a bracket to keep front corner bumper in place

Returned Clean

Likely to Recommend

Repair Quality

The process was painless!!

Customer Service

I referred myself from a time before- haha

Returned Clean

My Experience

Amazing experience! Friendly staff and the work is top notch. Do NOT hesitate to get your vehicle repaired here.

Likely to Recommend

Repair Quality

Amazing service!

Customer Service

Returned Clean

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Customer Service

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The paint on the edge of the bumper is not smooth, I was told it’s because an after market bumper was used. When I brought it in for the estimate I was told there would be no difference. After the work was completed I was told the mold is different so it might not align with after market bumper.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent

My Experience

My Experience

The work on my car was fantastic. Thank u for doing a amazing job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased with quality of work and Alex’s service.

Likely to Recommend

Repair Quality

Tire monitor system not working

Customer Service

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Repair Quality

Excellent service and quality of repairs.

Customer Service

Customer service by Vicki Hopkins was great. Quality and speed of repairs was excellent. We will and have recommended Loyalty to friends.

Returned Clean

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Customer Service

Returned Clean